Glenys Block
100 Mile House,BC
Summary
Results-driven server skilled in high-volume dining and effective cash management. Known for fostering positive guest relationships and delivering outstanding service while adhering to food safety standards.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Boston Pizza
Slave Lake, AB
10.2020 - 12.2025
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Managed cash transactions accurately, processing payments efficiently and securely.
- Trained new servers on menu items, service protocols, and restaurant policies.
- Hostess, server, and bar tender trained
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Social Work
MacEwan University
Edmonton04-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food running
- High volume dining
- Guest relations management
- Beverage preparation
- Point of sale (POS) system operations
- Hostess support
- Food safety practices
Timeline
Server
Boston Pizza
10.2020 - 12.2025
Bachelor of Arts - Social Work
MacEwan University