Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
INVOLVEMENTS
Generic

Glen Sabatier

Edmonton,Canada

Summary

As a results-oriented executive leader, I specialize in establishing and directing high-impact initiatives that drive large-scale transformation programs that align execution with overarching business strategy. I consistently deliver significant investment returns and sustainable growth through expertly managed programs and the development of high-performing teams. I have a proven track record of leading large-scale transformation initiatives, including a $15M program at the University of Alberta improving university operations, directing a $150M+ annual portfolio at ATB Financial, and achieving $9.1M in annual cost savings at SCM Insurance Services. My recent experience includes consolidating university-wide IT services from 40 faculties and departments at the University of Alberta. I possess a wide skillset having managed application, technology, business and change projects with budgets ranging from $250K to $35M and I’ve been involved in the delivery of over 1,000 projects in multiple industries. I currently hold over 10 industry certifications such as the PgMP, PMP, ISP, ITCP, PROSCI and CCMP demonstrating my ongoing commitment to learning and developing new skills.

Results-driven management professional with proven track record of leading successful programs and initiatives. Known for fostering collaboration and achieving impactful outcomes. Reliable and adaptable, skilled in strategic planning and team leadership.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Program Director

University of Alberta
07.2022 - Current
  • Lead cross-functional teams to deliver a $15M transformation program improving university operations including implementing; Oracle Recruiting, data governance, migrating all corporate data to Azure, Mulesoft integration services, optimize over 200 applications, and redesign research administrative services.
  • Developed enhanced governance protocols, standardized program and project frameworks and dashboards for the $70M portfolio to ensure alignment with university strategic priorities. Enhanced program and project delivery frameworks to drive consistent results.

Program Manager

University of Alberta
11.2020 - 06.2022
  • Managed the IT transformation program consolidating university-wide IT services from 40 faculties and departments and the equipment (656 Network and Security devices, 497 Applications, 10,475 Desktops, 998 Servers, 396 Classrooms and Labs, 200 IT Support Staff) into a central department, achieving significant operational cost savings and efficiency through standardized processes and governance.
  • Led organizational change management activities to ensure adoption and sustainment of new support processes affecting over 40 faculties and departments.

Director Project Delivery

Capital Power
05.2020 - 10.2020
  • Led and mentored a team of 5 project managers, enhancing project success rates for the 2020 IS strategic plan through improved oversight and coaching.
  • Updated project management processes, tools, and templates, specifically tailoring governance to organizational needs significantly reducing project reporting effort, timeliness and accuracy.
  • Managed and reported on Capital/Operating budgets, ensuring financial discipline for projects and the department.
  • Implemented Project Online to enhance project visibility, stakeholder collaboration, and resource management.

PMO Lead

Fujitsu
11.2019 - 04.2020
  • Established the PMO framework to support End User Computing services for the Government of Alberta (35,000 users).
  • Implemented processes for estimation, pricing, resource assignment, and delivery coordination of project requests, focusing on efficient execution and stakeholder satisfaction.

PMO Lead

SCM Insurance Services
05.2018 - 10.2019
  • Established and led a program to deliver transformative change consisting of 36 initiatives achieving $9.1M in annual cost savings and the addition of new revenue streams.
  • Successfully delivered business process improvements and automation, corporate restructuring, new products and service offerings increasing revenue, and conversion of 5,500 land-lines to Ring Central improving customer service and reducing costs.
  • Instituted the necessary team structure, PMO governance, project/financial processes, and systems required for successful cross-functional project delivery (Canada/USA).

Project Manager

Athabasca University
01.2018 - 04.2018
  • Led the pilot project implementing a Student Relationship Management system (Dynamics 365/Greymatter).
  • Managed OCM activities generating stakeholder consensus and navigating culture to drive successful implementation.

Director, Project and Program Management

ATB Financial
04.2013 - 11.2017
  • Led, mentored, and developed a team of 50 Project Managers, overseeing the delivery of an annual portfolio of $150M+ in IT, business, and facilities projects.
  • Optimized PM staffing strategies, reducing turnover to 90% through targeted training, clear performance expectations, and improved resource management.
  • Ensured seamless integration of project/program delivery with Risk, IT, Finance, Learning Management, Organizational Change, Communications, and Marketing through defined governance checkpoints.
  • Implemented standardized IT estimation, architecture, and QA procedures, significantly improving project implementation efficiency and predictability.
  • Implemented MS Project Online, achieving 100% compliance in project reporting and significantly improving visibility into project issues, risks, and overall portfolio health.

Program Manager

ATCO I-Tek
06.2011 - 03.2013
  • Directed the $4.5M Service Delivery Excellence Program, successfully implementing four ITIL processes (Incident, Change, Problem, Event Management), LEAN, consolidating five customer service desks, and enhancing PM/Portfolio Management, Solution Architecture, and Client Proposal Development frameworks, resulting in measurable improvements in IT service delivery efficiency and stability.
  • Established a formal project office, standardizing project processes on the PRINCE2 methodology and overseeing the training and certification of 80 Project Managers to improve project delivery capability.
  • Developed the ATCO I-Tek strategic IT business plan and actively participated in the ATCO Group IT Governance council, representing divisional interests and ensuring alignment.
  • Directed organizational change management efforts, including communications and education programs, to ensure successful adoption of new ITIL processes and nomenclature across IT staff.

Senior Project Manager

Athabasca University
02.2010 - 05.2011
  • Managed three concurrent projects adhering strictly to PMO processes, developing comprehensive project proposals, business cases, RFPs, scoring guides, status reports, and risk/issue logs.
  • Led cross-functional faculty stakeholder groups (up to 20 members) through complex sourcing processes for a new Enterprise Web Conferencing System ($300K) impacting all faculty and over 30,000 students.
  • Managed infrastructure projects, including the development and deployment of Citrix XenDesktop for 500 users ($1.2M), ensuring technical objectives and time-lines were met.

Senior Project Manager, Alberta Justice and Solicitor General

Government of Alberta
07.2009 - 02.2010
  • Managed key strategic projects for the Ministry, including the design and implementation of an Enterprise Reference Architecture (TOGAF, $1.5M), Systems Development Life-cycle ($500K), and enhancements to enterprise BI environments ($2.5M).
  • Developed comprehensive project documentation (proposals, business cases, RFPs, Scoring Guides).
  • Collaborated effectively with PMO staff and the CIO Team to contribute to the enhancement of the departmental project management methodology and governance practices.
  • Directed multiple concurrent RFP processes, engaged vendors, and staffed projects to deliver the CIO's project portfolio according to established governance.

Manager, AICT e-Learning Services

University of Alberta
02.2007 - 06.2009
  • Led a 20-member delivery and support team, fostering a collaborative environment for developing application integration's (PeopleSoft) and overseeing complex data conversions, transforming an inefficient department into a top-performing team (slashing annual overtime by 640 hours).
  • Directed all projects within the AICT e-Learning Services department, managing systems support, development, end user support and training delivery to 35,000+ users with an annual budget of $4.5M.
  • Managed multiple application and infrastructure upgrade projects (Automated course creation system, LMS integration, Web Conferencing, Pod-casting, course video capture system), ensuring minimal disruption and successful adoption.
  • Led the rebranding of the University's e Learning service offerings to ensure consistency in services.

Manager, PMO Governance

ATB Financial
05.2006 - 01.2007
  • Administered a portfolio of nearly 200 concurrent projects with $60M+ in capital spending, ensuring adherence to nascent governance standards.
  • Established project repository, Project Management best practices and governance structures for the organization, defining PM disciplines, roles, and responsibilities.
  • Facilitated objective post-implementation reviews, managed PMO escalations, supported project steering committees, and provided a portfolio report to the board of directors to ensure effective oversight.

Senior Project Manager

Acrodex
11.2005 - 04.2006
  • Collaborated closely with the EPCOR PMO and Delivery Manager to successfully deliver complex IT infrastructure projects (budgets of $250K - $1.5M) within a muti-stakeholder utility company, adhering to established governance.
  • Directed multiple concurrent projects, including planning and delivery of a Citrix Pilot Farm (500 users), enterprise SAN upgrade, and replacement of legacy Web infrastructure supporting a 3,000-user WAN, managing technical risks and vendor coordination.

Senior Project Manager

Nexinnovations Inc.
11.2004 - 05.2005
  • Managed the hardware deployment and migration of 2,500 desktops and 150 Servers from Windows NT to Windows 2000 Active Directory across 150 financial services sites province wide.
  • Directed 20 technicians, monitored project progress against schedule and budget, tabled status reports, identified and mitigated issues/risks, and ensured effective transition into the corporate support environment post-deployment.

Senior Project Manager

TELUS
05.2003 - 10.2004
  • Directed several major initiatives, including a $35M nationwide deployment replacing 27,000 Windows PCs, several hundred printers and the implementation of a Windows 2000 Terminal Server Farm to provide systems access to resellers, ensuring adherence to corporate standards and governance.
  • Planned and executed the relocation of the corporate main office of an Ottawa-based 24x7 160 agent customer contact center including the office contents, data center, network and telecommunication services, with zero operational disruption.
  • Designed and staffed a new department to perform ongoing technology refresh for TELUS mentoring and developing a high-performance team of over 40 staff through structured training and review sessions, fostering strong team motivation and productivity.
  • Championed cross-functional collaboration to develop project proposals, define scope/goals, establish budgets, and manage staffing for complex IT infrastructure projects.
  • Led a team of mid-range analysts upgrading the National Network DSL Infrastructure consisting of over 40 sites using Cisco, Lucent, SUN, and Oracle, managing technical dependencies and service transition.

Senior Project Manager

IBM Canada
06.1998 - 08.2002
  • Managed project budgets up to $6.5M including P&L providing status reporting for both internal and client stakeholders according to governance requirements.
  • Led complex client/server infrastructure projects for major government, health-care, and financial services clients, many with over 30,000 employees, involving mainframes (IBM), mid-range (SUN, HP, AIX), enterprise storage (EMC, IBM Shark), and large-scale desktop environments (3,5000+).
  • Managed numerous vendor relationships ensuring security, help-desk integration, disaster recovery planning, and service level objectives were met.
  • Led project teams of up to 40 members, conduct performance reviews, and fostered a collaborative delivery environment.
  • Engineered and delivered a Business Intelligence solution (Oracle, SUN, Windows, IIS, Cognos) providing decision support for 1,300 end users in health-care.

IT Manager

Bargain Finder Press Ltd.
05.1996 - 05.1998
  • Directed all day-to-day corporate IS operations across two connected offices (120 workstations, 8 servers).
  • Led internal projects managing the technical implementation of a new integrated IT/IS infrastructure (Sybase SQL, PowerBuilder, Dynamics Accounting), replacing legacy systems.
  • Successfully integrated sales, accounting, distribution, copy layout, and web departments via the new system, achieving significant operational cost savings and improved information flow.
  • Implemented and maintained corporate websites, e-mail, internet connectivity, VPN, security, and developed a disaster recovery strategy.

IT Manager

CEL Corp
01.1993 - 04.1996
  • Led a 14 member software development and support team delivering core software products and client projects, participated in customer sales demonstrations, managed customer and vendor relationships, negotiated contracts, and defined goals/budgets for IS, product development, and technical support.
  • Successfully implemented a help-desk system, measurably reducing support costs and improving client satisfaction metrics.

Education

Master of Business Administration - MBA

ENEB - Escuela de Negocios Europea de Barcelona
05.2025

Master's degree - Project Management

ENEB - Escuela de Negocios Europea de Barcelona
05.2025

Master of Business Administration - MBA, Project Management

Universidad Isabel I
05.2025

Bachelor of Science - BSc (3rd Year Completed), Mathematics and Computer Science

University of Alberta
01.1992

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Program management
  • Project management
  • Risk management
  • Organizational change management

Languages

English
Native or Bilingual

Certification

  • Program Management Professional (PgMP) - Project Management Institute - 2018-06
  • Certified Change Management Professional (CCMP) - Association of Change Management Professionals (ACMP Global) - 2025-02
  • PROSCI Change Management - PROSCI - 2016-03
  • PRINCE2 Practitioner - PeopleCert - 2017-03
  • Project Management Professional (PMP) - Project Management Institute - 2005-09
  • PMI Risk Management Professional (PMI-RMP) - Project Management Institute - 2022-04
  • PMI Agile Certified Practitioner (PMI-ACP) - Project Management Institute - 2016-05
  • I.S.P. (Information Systems Professional) Certification - CIPS (Canada's Association of I.T. Professionals) - 2007-07
  • ITCP (Information Technology Certified Professional) Certification - CIPS (Canada's Association of I.T. Professionals) - 2009-04
  • AIMC Certified Consultant - AIMC: Association of Internal Management Consultants - 2024-11
  • CIPS Alberta Mentorship Program - Mentor Badge - CIPS (Canada's Association of I.T. Professionals) - 2005-11
  • Management of Portfolios Registered Practitioner (MoP) - APMG International - 2016-11
  • Generative AI Overview for Project Managers - Project Management Institute - 2024-01
  • Wicked Problem-Solving Practitioner - Project Management Institute - 2022-09
  • Change Management Specialist (CMS) - Management & Strategy Institute - 2022-03
  • ChangeFit 360 Change Management Boot Camp - ChangeFit 360 - 2022-02
  • Professional Project Executive (PPE2) - Prodevia Learning - 2022-01
  • Lean Six Sigma Black Belt Professional - Six Sigma Global Institute - 2018-09
  • LEAN Six Sigma Green Belt Professional - Six Sigma Global Institute - 2018-07
  • Certified Scrum Master (CSM) - Agile Alliance - 2016-03
  • Certified Change Management Professional - Acuity Institute - 2015-02
  • ITIL Foundation - APMG International - 2008-06
  • ITIL Release, Control & Validation - APMG International - 2008-06
  • Microsoft Certified Systems Engineer (MCSE) - Microsoft - 2003-04

Timeline

Program Director

University of Alberta
07.2022 - Current

Program Manager

University of Alberta
11.2020 - 06.2022

Director Project Delivery

Capital Power
05.2020 - 10.2020

PMO Lead

Fujitsu
11.2019 - 04.2020

PMO Lead

SCM Insurance Services
05.2018 - 10.2019

Project Manager

Athabasca University
01.2018 - 04.2018

Director, Project and Program Management

ATB Financial
04.2013 - 11.2017

Program Manager

ATCO I-Tek
06.2011 - 03.2013

Senior Project Manager

Athabasca University
02.2010 - 05.2011

Senior Project Manager, Alberta Justice and Solicitor General

Government of Alberta
07.2009 - 02.2010

Manager, AICT e-Learning Services

University of Alberta
02.2007 - 06.2009

Manager, PMO Governance

ATB Financial
05.2006 - 01.2007

Senior Project Manager

Acrodex
11.2005 - 04.2006

Senior Project Manager

Nexinnovations Inc.
11.2004 - 05.2005

Senior Project Manager

TELUS
05.2003 - 10.2004

Senior Project Manager

IBM Canada
06.1998 - 08.2002

IT Manager

Bargain Finder Press Ltd.
05.1996 - 05.1998

IT Manager

CEL Corp
01.1993 - 04.1996

Master's degree - Project Management

ENEB - Escuela de Negocios Europea de Barcelona

Master of Business Administration - MBA, Project Management

Universidad Isabel I

Bachelor of Science - BSc (3rd Year Completed), Mathematics and Computer Science

University of Alberta

Master of Business Administration - MBA

ENEB - Escuela de Negocios Europea de Barcelona

INVOLVEMENTS

CIPS Alberta Mentorship Program - CIPS (Canada's Association of I.T. Professional’s) - 2024-11 to 2025-12

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