Glennis Collins
Montreal
Summary
Accomplished Assistant Head Nurse with a proven track record at Catherine Booth Hospital, enhancing patient safety and care standards through effective process evaluation and acute care expertise. Demonstrated ability to manage high-acuity cases with empathy and clinical judgment, significantly improving patient satisfaction. Expert in medication and IV administration, embodying leadership in nursing staff oversight.
Professional healthcare provider with proven track record in nursing leadership. Skilled in patient care, clinical procedures, and healthcare management. Strong focus on team collaboration, adaptability, and achieving optimal patient outcomes. Known for reliability, empathy, and effective communication.
Overview
25
25
years of professional experience
Work History
Assistant Head Nurse
Catherine Booth Hospital
09.2006 - Current
- Built rapport with patients and family members to deliver exceptional care.
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Performed patient assessments and adjusted care plans accordingly.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Played a pivotal role in facilitating smooth transitions of care for patients discharged from the hospital by coordinating with outpatient services and follow-up care providers.
- Developed strong rapport with patients, families, and colleagues through empathetic communication skills.
- Effectively managed high-acuity cases by prioritizing tasks based on patients'' needs while maintaining composure under pressure.
- Streamlined the patient admission process by collaborating with interdisciplinary teams to create efficient workflows.
Nurse
MUHC
11.1999 - 12.2024
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Physical Assessment - Nursing
Athabasca University
Athabasca, None08-2009
Registered Nurse - Nursing
Dawson College
Montreal, None06-1999
Skills
- Patient care planning
- Process evaluation
- Acute care expertise
- Nursing care plans
- Infectious disease prevention
- Nursing staff oversight
- Clinical judgment
- Medication and IV administration
- Emergency Care
- Dementia Care
- Pain Management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Assistant Head Nurse
Catherine Booth Hospital
09.2006 - Current
Nurse
MUHC
11.1999 - 12.2024
Physical Assessment - Nursing
Athabasca University
Registered Nurse - Nursing
Dawson College
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