Glenn Soriano
Vaughan,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
Work History
Homecare Administrative Assistant
AGTA Home Health Care and Nursing Inc.,
Vaughan, Ontario
11.2023 - Current
- Collaborated weekly with the Homecare Manager to set priorities and track progress.
- Assisted Intake Coordinator with new file coordination and client visit scheduling.
- Managed complaints, no-shows, vacation requests, and sick time for staff.
- Supported clients with timely responses to inquiries, ensuring a 3-hour callback window.
- Coordinated work assignments, reviewed applicant credentials, and ensured staff-client fit.
- Maintained updated Homecare Staff records and ensured compliance with scheduling systems. Monitored staff timeliness and proper use of software applications.
- Assisted with recruitment, onboarding, and supervision of field employees.
- Helped maintain staffing levels to meet urgent client needs.
- Ensured seamless communication between HR and the Homecare department.
- Created and updated operational procedures.
- Adhered to the company’s Business Code of Conduct and Mission.
Administrative Assistant
King Abdullah bin Abdulaziz University Hospital, PNU
Riyadh, Kingdom Of Saudi Arabia
06.2015 - 05.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Bachelor of Science - Medical Technology
Remedios Trinidad Romualdez Medical Foundation
Philippines03-2004
Skills
- Organization and Time Management
- Teamwork and Collaboration
- Multitasking
- Verbal and Written Communication
- Office Administration
- Calendar Management
- Workflow Optimization
- Database Management
- Digital Archiving
- Data Entry
- Customer Service
- Problem-Solving
- Microsoft Suite Proficiency
- Appointment Scheduling
References
References available upon request.
Timeline
Homecare Administrative Assistant
AGTA Home Health Care and Nursing Inc.,
11.2023 - Current
Administrative Assistant
King Abdullah bin Abdulaziz University Hospital, PNU
06.2015 - 05.2023
Bachelor of Science - Medical Technology
Remedios Trinidad Romualdez Medical Foundation
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