Glenn Ravina
Bradford
Summary
Proactive and goal oriented individual with excellent time management and critical thinking skills. Known for strong communication skills, adaptability, and the passion for developing others. Open mindedness with a hunger for learning and adapting to new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Specialist (Footwear Lead)
Nike Vaughan Mills
01.2023 - Current
- Provide team with the necessary knowledge and expertise of products found within our store in terms of technology, certain use cases, as well as how it benefits the consumer.
- Created collaborative and efficient team environments that allowed employees to work to their strengths while improving their weaknesses to reach their full potential.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Carried out the execution of brand initiatives and had a heavy input during visual merchandising of the store.
- Often made business decisions that required fast and critical thinking during busy hours.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gave support to the entire store by managing teams to accommodate traffic in certain sections.
Team Lead
Chatime
01.2022 - 01.2023
- Created a positive work environment while managing other employees to complete daily tasks.
- Provided customers with positive experiences that led to customers coming back regularly.
- Tasked with making decisions during busy hours to keep operations running smoothly.
- Took inventory of ingredients during shipment days.
- Often encouraged team members to seek guidance to reach their full potential while providing them with the resources needed in order to accomplish their goals.
Sales Associate
Nike Factory Outlet
01.2019 - 01.2020
- Provided customers with recommendations that favor their needs in regards to certain products.
- Was often noted by customers as being extremely helpful in their shopping experience.
- Collaborated with fellow colleagues to reach common goals.
- Took initiatives when completing tasks such as inventory and refilling shelves.
Guest Services Agent
Sheraton Parkway Hotel
01.2016 - 01.2017
- Attended to customers at the front desk checking guests in and out of the hotel.
- Answered phone calls in the hotel both internally and externally.
- Served breakfast and evening hors d'oeuvres to guests in our VIP lounge.
- Acted as concierge and assisted with luggage.
Education
Bachelor of Arts - Sports Business
University of Waterloo
Waterloo, ON01-2022
High School Diploma -
Cardinal Carter Catholic High School
Newmarket, ON01-2018
Skills
- Coaching and mentoring
- Team management
- Task prioritization
- Verbal communication
- Microsoft office
- Project planning
Languages
English
Tagalog
French
Timeline
Specialist (Footwear Lead)
Nike Vaughan Mills
01.2023 - Current
Team Lead
Chatime
01.2022 - 01.2023
Sales Associate
Nike Factory Outlet
01.2019 - 01.2020
Guest Services Agent
Sheraton Parkway Hotel
01.2016 - 01.2017
Bachelor of Arts - Sports Business
University of Waterloo
High School Diploma -
Cardinal Carter Catholic High School
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