GLENN PENNER
Chilliwack,Canada
Summary
Driven sales professional with over 7 years of experience in direct and outbound sales. Proven expertise in exceeding revenue targets, maintaining high attach rates, and building lasting customer rapport through consultative selling. Recognized as a "Celebration of Stars" President's Club award winner for excellence in sales performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Tom Harris Cellular
Mission, BC
11.2025 - Current
- Exceeds sales targets for consumer electronics and accessories, consistently achieving 120% of quota.
- Identifies diverse customer needs to recommend tailored solutions, significantly increasing average transaction value.
- Manages credit and financing transactions with a high degree of accuracy and efficiency.
- Ensures a high-quality customer experience by troubleshooting technical problems effectively.
- Supports store operations, including opening/closing procedures and maintaining an organized sales floor.
Sales Representative
TELUS Koodo
Langley, BC
06.2021 - 12.2024
- Excelled in outbound sales by utilizing targeted calling strategies to consistently surpass performance objectives.
- Maintained a consistent 80%+ attach rate on warranty products and accessories through effective upselling.
- Built strong rapport and addressed customer objections by offering customized solutions.
- Skilled in prospecting, qualifying leads, and closing deals using a consultative sales approach.
Sales Representative
Apex Wireless
Langley, BC
07.2019 - 03.2020
- Managed high-volume outbound calling, lead generation, and sales closing cycles.
- Utilized consultative selling techniques to deeply understand and meet customer needs.
- Demonstrated excellence in CRM management, time management, and customer service delivery.
Sales Representative
Ledcor Group
Vancouver, BC
07.2017 - 06.2019
- Specialized in face-to-face door-to-door sales and residential lead generation.
- Successfully increased territory sales by employing persuasive techniques and effective objection handling.
- Focused on creating positive customer experiences through strong personal connections and tailored product presentations.
Education
High School Diploma -
Abbotsford Composite High School
Skills
- Sales: Retail Sales, Outbound Calling, Door-to-Door Sales, Consultative Selling, Lead Generation
- Service: Relationship Building, Client Services, Technical Troubleshooting, Multitasking
- Operations: CRM Management, Inventory Control, Stocking, Credit/Financing Transactions
- Leadership: Team Motivation, Supervising Experience, Productiveness
Languages
English
Native or Bilingual
Certification
VSA License: Vehicle Sales Authority (Provincial Regulated License for Motor Vehicle Sales) – Valid through April 2026
Timeline
Inside Sales Representative
Tom Harris Cellular
11.2025 - Current
Sales Representative
TELUS Koodo
06.2021 - 12.2024
Sales Representative
Apex Wireless
07.2019 - 03.2020
Sales Representative
Ledcor Group
07.2017 - 06.2019
High School Diploma -
Abbotsford Composite High School
EDUCATION & CERTIFICATIONS
Award: Celebration of Stars (President's Club) – May 2022