Glenn Mathurin
Gatineau,QC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Can easily adapt to any environment or clientele.
Overview
19
19
years of professional experience
Work History
Sales Consultant
Gatineau Kia
Gatineau, Quebec
03.2022 - 04.2025
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Developed relationships with customers by providing excellent customer service.
- Showcased vehicle features and took customers on test drives in local area.
- Responded to inquiries from potential customers via email and telephone.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
New and Used Sales Manager
Hull Nissan
Gatineau , Quebec
02.2019 - 02.2022
- Supported sales team members to drive growth and development.
- Maintained vehicle selection, pricing and specials on website and social media.
- Negotiated deals with customers in order to close sales transactions quickly and efficiently.
- Created reports detailing sales performance to present to upper management at weekly meetings.
- Conducted training sessions for sales staff on customer service and product knowledge.
- Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
- Provided follow-up service after the purchase of a vehicle to ensure customer satisfaction.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Prepared merchandise for purchase or rental.
- Described merchandise and explained use, operation and care.
Automotive Sales Consultant
Hyundai,Mazda,Ford
Gatineau , QC
01.2009 - 01.2019
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Developed relationships with customers by providing excellent customer service.
- Handled customer complaints in a professional manner.
Construction Worker
Ottawa Classic Stairs
Ottawa, ON
04.2014 - 04.2016
- Measured, marked or recorded openings or distances to construction layout areas.
- Operated equipment with strong focus on safety and ground communication.
- Transported materials from one site location to another using trucks or trailers.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
Automotive Technician
Tony Graham Lexus Toyota
Ottawa, ON
05.2006 - 01.2009
- Completed inspections on every vehicle to check brakes, tires, and fluids.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Recommended additional repairs or services based on customer needs.
Cook
Vieux Duluth
Gatineau, QC
01.2006 - 12.2008
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Followed established procedures and requirements for safe food handling, storage and service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
Some College (No Degree) - OMVIC AUTO SALES
Gorgian College
Barrie, ONSkills
- Contract negotiation
- Customer service
- Product knowledge
- Relationship building
- Conflict resolution
- Effective communication
- Sales strategy
- Training and development
- Sales process
- Fast learning
- Hands-on learning experiences
Affiliations
- Fishing
- Family Activities
- Hockey
- Hiking
Languages
5,5
Education and Training
other
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Sales Consultant
Gatineau Kia
03.2022 - 04.2025
New and Used Sales Manager
Hull Nissan
02.2019 - 02.2022
Construction Worker
Ottawa Classic Stairs
04.2014 - 04.2016
Automotive Sales Consultant
Hyundai,Mazda,Ford
01.2009 - 01.2019
Automotive Technician
Tony Graham Lexus Toyota
05.2006 - 01.2009
Cook
Vieux Duluth
01.2006 - 12.2008
Some College (No Degree) - OMVIC AUTO SALES
Gorgian College