Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Education and Training
Languages
Timeline
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Glenn Mathurin

Gatineau,QC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Can easily adapt to any environment or clientele.

Overview

19
19
years of professional experience

Work History

Sales Consultant

Gatineau Kia
Gatineau, Quebec
03.2022 - 04.2025
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Developed relationships with customers by providing excellent customer service.
  • Showcased vehicle features and took customers on test drives in local area.
  • Responded to inquiries from potential customers via email and telephone.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.

New and Used Sales Manager

Hull Nissan
Gatineau , Quebec
02.2019 - 02.2022
  • Supported sales team members to drive growth and development.
  • Maintained vehicle selection, pricing and specials on website and social media.
  • Negotiated deals with customers in order to close sales transactions quickly and efficiently.
  • Created reports detailing sales performance to present to upper management at weekly meetings.
  • Conducted training sessions for sales staff on customer service and product knowledge.
  • Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
  • Provided follow-up service after the purchase of a vehicle to ensure customer satisfaction.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Prepared merchandise for purchase or rental.
  • Described merchandise and explained use, operation and care.

Automotive Sales Consultant

Hyundai,Mazda,Ford
Gatineau , QC
01.2009 - 01.2019
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Developed relationships with customers by providing excellent customer service.
  • Handled customer complaints in a professional manner.

Construction Worker

Ottawa Classic Stairs
Ottawa, ON
04.2014 - 04.2016
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Operated equipment with strong focus on safety and ground communication.
  • Transported materials from one site location to another using trucks or trailers.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.

Automotive Technician

Tony Graham Lexus Toyota
Ottawa, ON
05.2006 - 01.2009
  • Completed inspections on every vehicle to check brakes, tires, and fluids.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Recommended additional repairs or services based on customer needs.

Cook

Vieux Duluth
Gatineau, QC
01.2006 - 12.2008
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Education

Some College (No Degree) - OMVIC AUTO SALES

Gorgian College
Barrie, ON

Skills

  • Contract negotiation
  • Customer service
  • Product knowledge
  • Relationship building
  • Conflict resolution
  • Effective communication
  • Sales strategy
  • Training and development
  • Sales process
  • Fast learning
  • Hands-on learning experiences

Affiliations

  • Fishing
  • Family Activities
  • Hockey
  • Hiking

Languages

5,5

Education and Training

other

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Sales Consultant

Gatineau Kia
03.2022 - 04.2025

New and Used Sales Manager

Hull Nissan
02.2019 - 02.2022

Construction Worker

Ottawa Classic Stairs
04.2014 - 04.2016

Automotive Sales Consultant

Hyundai,Mazda,Ford
01.2009 - 01.2019

Automotive Technician

Tony Graham Lexus Toyota
05.2006 - 01.2009

Cook

Vieux Duluth
01.2006 - 12.2008

Some College (No Degree) - OMVIC AUTO SALES

Gorgian College

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Glenn Mathurin