Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Glenn Macam

Toronto

Summary

Dynamic Store Manager with a proven track record at WOQOD Qatar Fuel, excelling in promotional planning and inventory management. Recognized for maximizing sales through effective operational budgeting and exceptional problem-solving skills. Adept at creating engaging store displays that enhance customer experience and drive revenue growth.

Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored 28 new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience
9
9
years of post-secondary education

Work History

Store Manager

WOQOD Qatar Fuel
01.2020 - 07.2024
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Plant Mechanic

Manila Cordage Company
08.2017 - 09.2019
  • Kept accurate logs on operations, repair and maintenance work performed within hydroelectric plant.
  • Identified equipment malfunctions and contacted mechanics to discuss service requirements.
  • Worked effectively in fast-paced environments.
  • Inspected and tested machinery and equipment to diagnose malfunctions.

Lube Technician

WOQOD Qatar Fuel
08.2012 - 09.2016
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Worked alone or in team-based systems to complete up to 12 oil changes each day.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Greeted customers and answered questions about oil changes and other services.

Education

Bachelor of Science - Industrial Technology

Don Mariano Marcos Memorial State University
Philippines
03.1998 - 03.2003

High School Diploma -

Damortis National High School
Philippines
06.1993 - 03.1997

Skills

  • Promotional planning
  • Hourly shift management
  • Operational budgeting
  • Store operations oversight
  • Inventory management
  • Problem-solving
  • Store displays

Languages

English
Professional Working

Timeline

Store Manager

WOQOD Qatar Fuel
01.2020 - 07.2024

Plant Mechanic

Manila Cordage Company
08.2017 - 09.2019

Lube Technician

WOQOD Qatar Fuel
08.2012 - 09.2016

Bachelor of Science - Industrial Technology

Don Mariano Marcos Memorial State University
03.1998 - 03.2003

High School Diploma -

Damortis National High School
06.1993 - 03.1997
Glenn Macam