Glenn Coleman
San Jose
Summary
I'm very knowledgeable in sales and marketing while staying self-motivated. I enjoy implementing solution selling while displaying a great attitude in the process. Great negotiation, funnel, and account management skills. Enjoy prospecting and abiding by daily schedule to exceed goals. I thrive off learning new concepts and overcoming challenges presented.
Overview
12
12
years of professional experience
Work History
Business Consultant
Sail Internet
01.2025 - Current
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Performed as consultant for startup business in areas of marketing, logistics, and training for small to mid size businesses
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
National Account Manager
Cogent Communications
11.2023 - 01.2025
- Develop and implement strategic account plans to increase revenue and market share in the telecommunications industry.
- Identify new business opportunities and develop strategies to increase sales and market share within the telecommunications industry.
- Identify and pursue new business opportunities in the telecommunications industry by conducting market research and networking with potential clients.
- Build and strengthen relationships with key clients to maximize customer loyalty and retention in the telecommunications industry.
Business Fiber Executive
AT&T
06.2022 - 08.2023
- Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
- Prospecting of Multi-site businesses outside of CA.
- Hunter role of creating new business to meet and exceed quota.
- Established partnerships with IT vendors, Property Managers, internal and external networks.
- Responsible for delivering Fiber Ethernet, SD Wan, advanced voice, and cyber security to small-mid market businesses.
Senior Business Account Executive
Comcast Business
06.2021 - 06.2022
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Selling of Dedicated Ethernet connections for Mid-Market and Larger Corporations.
National Business Account Executive
AT&T Mobility
02.2021 - 05.2021
- Managed sales funnel effectively and forecasted requirements across multiple industry accounts.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements with the use of Solution Selling.
- Produced sales documents, finalized deals and filed records.
Business Account Executive
Comcast
11.2018 - 07.2020
- Responsibilities include generating new sales leads largely in person with some communication over the phone.
- Delivering compelling sales presentations for prospects.
- Develop partners/Affiliations with local organizations.
- Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills in presenting, persuading, and negotiating.
Territory Sales Representative
Comcast
01.2017 - 11.2018
- Travel to specified territories to win back previous customers who are no longer with comcast.
- Promotion of Products with marketing techniques and Building of relationships.
- Competitive Monthly Quota.
Direct Sales Representative
Comcast
03.2015 - 01.2017
- Every day process involved knocking in neighborhoods with the intent of gaining new customers by building rapport and implementing solution selling.
- Skill set consisted of engaging, discovering, positioning and closing to gain or add new lines of business.
Retail Sales Associate
Comcast
03.2014 - 03.2015
- Gained relationships and built customers trust with communications skills.
- Serviced customers with questions on services, billing issues, upgrade options and home business inquires.
- Sold existing customers on other product solutions with listening and gathering of information.
Customer Loyalty Representative
Comcast
03.2013 - 02.2014
- Consists of retaining customers from leaving to other competitors.
- Promoted customer retention by using exceptional interpersonal skills.
- Explained new products and services to customers.
Education
Bachelor of Arts - Communications
Central Michigan University
Mount Pleasant, MI02.2013
Skills
- Sales
- Marketing
- Self-Motivation
- Solution Selling
- Negotiation
- Funnel Management
- Account Management
- Prospecting
- Team Member Motivation
- Planning
- Team Building
- Leadership
- Building Relationships
- Effective Pipeline Management
- Hunter Role
- Partnership Establishment
- Fiber Ethernet
- SD Wan
- Advanced Voice
- Cyber Security
- Dedicated Ethernet Connections
- Verbal Skills
- Sales Document Preparation
- Deal Finalization
- Record Filing
- Generating Sales Leads
- Sales Presentations
- Partner Development
- Affiliation Development
- Excellent Verbal and Written Skills
- Bundled Product Sales
- Exceeding Targets
- Territory Sales
- Marketing Techniques
- Relationship Building
- Monthly Quota
- Knocking
- Rapport Building
- Engaging
- Discovering
- Positioning
- Closing
- Customer Service
- Communication Skills
- Billing Issues
- Upgrade Options
- Product Knowledge
- Customer Retention
- Interpersonal Skills
- Product Explanation
- Education and Training
Timeline
Business Consultant
Sail Internet
01.2025 - Current
National Account Manager
Cogent Communications
11.2023 - 01.2025
Business Fiber Executive
AT&T
06.2022 - 08.2023
Senior Business Account Executive
Comcast Business
06.2021 - 06.2022
National Business Account Executive
AT&T Mobility
02.2021 - 05.2021
Business Account Executive
Comcast
11.2018 - 07.2020
Territory Sales Representative
Comcast
01.2017 - 11.2018
Direct Sales Representative
Comcast
03.2015 - 01.2017
Retail Sales Associate
Comcast
03.2014 - 03.2015
Customer Loyalty Representative
Comcast
03.2013 - 02.2014
Bachelor of Arts - Communications
Central Michigan University
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