Summary
Overview
Work History
Education
Activities
Timeline
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Glenn Coffin

Summary

Multi-unit manager with 15yrs experience in various retail sectors, including home furnishings, home décor, and footwear. Passionate about recruiting, training and development, while also well versed in all facets of performance management, onboarding, identifying talent, and promotion. Successfully managed teams in various regions of Ontario, and remotely in Manitoba. Experience executing numerous new store openings and renovations across different banners.

Overview

16
16
years of professional experience

Work History

Career Break

Professionally Active
10.2021 - Current
  • Some time spent caring for family member
  • Actively searching, focused and energized to find my next great opportunity

District Manager

Bath Depot
09.2018 - 10.2021
  • Responsible for all sales and operations within a region of 8-10 stores throughout the GTA/Eastern ON
  • Instrumental in the growth of the Region from 7 stores in 2018 up to 16 stores by 2021
  • Directly responsible for Recruiting, Hiring, and Training teams for 5 new stores within 2 years
  • Oversaw and directed those 5 new store openings independently, and autonomously
  • Managed, motivated, and supported the Team amidst the pandemic restrictions
  • Collaborated with HR/HO on policies, procedures, and communication
  • Including throughout curb side pickup, closures, re-openings, and all aspects of Covid protocols and policies.

District Manager

Urban Barn
04.2014 - 06.2018
  • Responsible for training and development of two Managers promotion to District Manager
  • Hired, developed, and directed a Team of 10-12 Managers, supporting the growth of the region to over $30M
  • Positive results in all key metrics, Sales, Inventory, Conversion, Wage cost, 3 yrs
  • Consecutively
  • Managed a team of 100+ employees, in a commission environment, including top performers
  • Improved Employee Engagement through Regional Meetings, SVR's, and Team Building Events.

District Manager

EB Games
10.2012 - 04.2014
  • Responsible for all Store operations of a Region with 12-15 stores
  • Execute corporate driven follow-up, via store visit reports, and audits
  • Manage marketing initiatives, ensure third party marketing plans are executed appropriately.

District Manager

Aldo Group
04.2009 - 02.2012
  • Responsible for all Store operations of a Region with 15-18 stores, covering the banners, Aldo, Aldo Accessories, Little Burgundy, and Aldo Outlet, approx
  • 200+ employees
  • Motivate, and Drive the Stores to achieve a combined annual Sales budget of $20M+
  • Work within an annual Salary budget of approx
  • 2M, reviewing and planning salary objectives, controlling the cost daily, weekly, monthly, and annually
  • Recruit and retain the highest caliber of talent, train, develop and performance manage
  • Execute performance appraisals, support, coach and lead employees to their own personal growth
  • Manage the execution of all visual presentation tasks and standards.

District Manager

Aldo Group
10.2007 - 04.2009
  • Responsible for all Store operations of a Region with 17 stores, covering the banners, Aldo, Aldo Accessories, Spring, Feetfirst, and Aldo Outlet, approx
  • 150+ employees, stretching 2 provinces (frequent overnight travel)
  • Successful working with minimal supervision in a remote region
  • Successfully managed 5 different banners, with consistent direction, and follow-up, maintaining high standards of Visual Presentation unique to each banner
  • Recruit and retain the highest caliber of talent, train, develop and motivate a team of extraordinary sales and service representatives
  • Improved employee retention through succession planning, thus facilitating growth through promotion.

Education

Bachelor of Arts -

Brock University
St. Catharines, ON
06.1995

Activities

  • Graduate of the Employee Engagement program, Disney Institute (2017)
  • Graff Retail participant, three-day DM training course (2015), Executions and follow-up of Graff Retail leadership development program,(2016 and 2017)
  • Attendee at learning conferences, Store 2017, GlobalShop 2016

Timeline

Career Break

Professionally Active
10.2021 - Current

District Manager

Bath Depot
09.2018 - 10.2021

District Manager

Urban Barn
04.2014 - 06.2018

District Manager

EB Games
10.2012 - 04.2014

District Manager

Aldo Group
04.2009 - 02.2012

District Manager

Aldo Group
10.2007 - 04.2009

Bachelor of Arts -

Brock University

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Glenn Coffin