Glenda M Carpio

• Managed daily operations to ensure efficient workflow and resource allocation.
• Coordinated team activities to enhance collaboration and communication among staff.
• Developed training materials for new employees to facilitate onboarding processes.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.

• experience with inspections and food safety

• certified with manager food handler serv safety

• experience in making employee schedules

• experience making inventories Daily,week and month

• Managed daily restaurant operations to ensure smooth service and customer satisfaction.
• Trained and supervised staff to maintain high standards of food quality and safety.
• Developed and implemented staff schedules to optimize labor efficiency and coverage.