Glenda Owl
Cutler,ON
Summary
Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering [Number] years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Early Childhood Educator Assistant
Serpent River First Nation
Cutler, ON
02.2020 - 08.2022
- Maintained tidy and clean classroom consistent with safety and health standards.
- Assisted teacher with developing creative program suitable for preschool children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Encouraged children to interact with each other and participate in group activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
LAW CLERK
Nogdawindamin Family and Community Services
Cutler, ON
12.2016 - 09.2019
- Provide a full and complete range of legal, administrative support services Agency Services staff at all levels of courts and tribunals
- Duties include: monitoring and managing the administrative workload within legal services utilizing databases and/or processes to accomplish tasks; performing clerical functions such as preparing correspondence, faxing, photocopying, scanning and filing; preparing legal documents for court; reviewing all court documents for accuracy and filed in a timely manner; updating and maintain court calendar and ensuring all workers/supervisors are notified of all court dates; preparing and maintaining monthly statistics report and general monthly report; preparing and updating all legal in-house meeting reports; ensuring all legal files are up-to-date; scanning court endorsement and court dictation into the CWIS program and ensuring the Manager is kept up-to-date on all files.
LEGAL OFFICE ASSISTANT
Ministry of the Attorney General, Peel Crown Attorney’s Office
Brampton, ON
07.2002 - 12.2016
- Provide legal administrative services in support of the Crown Attorney’s office
- Duties include: the preparation of legal briefs and responding to legal inquiries from all levels of government.
Administrative Assistant Trainee
Six Nations of the Grand River
Oshweken, ON
07.1999 - 05.2000
Project Assistant and Receptionist
Ontario Native Welfare Administrative Association
Oshweken, ON
06.1998 - 07.1999
General Office Secretary/Receptionist
Mamaweswen, The North Shore Tribal Council
Cutler, ON
08.1997 - 06.1998
Secretary 'A'
Sault College of Applied Arts & Technology - Native Education
Sault Ste. Marie, ON
12.1996 - 04.1997
Clerk/Typist
Ministry of Northern Development & Mines
Sudbury, ON
11.1990 - 05.1996
Education
Office Administration - Legal - Office Administration
Mohawk College
Hamilton, ON04.2002
KeyNorth - Training Program For Women
N'Swakamok Native Friendship Centre
Sudbury, ON12.1985
Business & Commerce - Clerk-Typist
Cambrian College
Sudbury, ON05.1982
Certificate - Creating Moccasin Tracks
Maamwesying
Cutler, ON02.2021
Seminar - Trauma Informed Workplace
Western University
On-line Training01.2021
Standard First Aid-CPR C-AED Blended -
St. John Ambulance
Elliot Lake, ON11.2020
Certificate - Ontario Child Welfare Training Program
Ontario Association of Children's Aid Society
Sault Ste. Marie, ON09.2018
Inclusion Training -
Thrive Child Development Centre
04.2021
Certification
- 'Creating Moccasin Tracks' Training - Feb 8-12, 2021
- Trauma Informed Workplace - January 2021
- Standard First Aid-CPR C-AED blended, November 2020
- Working Together: The Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, September 2019
- Ontario Child Welfare Training Program (5 modules): WHMIS; Welless and Self-Care; Protecting Children and Strengthening Families-parts 1,2; Collaborations in Child Welfare Past, Present, Future; Legal and Court Processes, January 2017 - September 2018
- Mandatory online courses required by Ministry: March 2010 - December 2015
- Worker Health and Safetly Awareness, December 2016
Timeline
Early Childhood Educator Assistant
Serpent River First Nation
02.2020 - 08.2022
LAW CLERK
Nogdawindamin Family and Community Services
12.2016 - 09.2019
LEGAL OFFICE ASSISTANT
Ministry of the Attorney General, Peel Crown Attorney’s Office
07.2002 - 12.2016
Administrative Assistant Trainee
Six Nations of the Grand River
07.1999 - 05.2000
Project Assistant and Receptionist
Ontario Native Welfare Administrative Association
06.1998 - 07.1999
General Office Secretary/Receptionist
Mamaweswen, The North Shore Tribal Council
08.1997 - 06.1998
Secretary 'A'
Sault College of Applied Arts & Technology - Native Education
12.1996 - 04.1997
Clerk/Typist
Ministry of Northern Development & Mines
11.1990 - 05.1996
Office Administration - Legal - Office Administration
Mohawk College
KeyNorth - Training Program For Women
N'Swakamok Native Friendship Centre
Business & Commerce - Clerk-Typist
Cambrian College
Certificate - Creating Moccasin Tracks
Maamwesying
Seminar - Trauma Informed Workplace
Western University
Standard First Aid-CPR C-AED Blended -
St. John Ambulance
Certificate - Ontario Child Welfare Training Program
Ontario Association of Children's Aid Society
Inclusion Training -
Thrive Child Development Centre
- 'Creating Moccasin Tracks' Training - Feb 8-12, 2021
- Trauma Informed Workplace - January 2021
- Standard First Aid-CPR C-AED blended, November 2020
- Working Together: The Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, September 2019
- Ontario Child Welfare Training Program (5 modules): WHMIS; Welless and Self-Care; Protecting Children and Strengthening Families-parts 1,2; Collaborations in Child Welfare Past, Present, Future; Legal and Court Processes, January 2017 - September 2018
- Mandatory online courses required by Ministry: March 2010 - December 2015
- Worker Health and Safetly Awareness, December 2016
Skills
- Database programs
- MS word, excel, powerpoint
- Internet
- Legal Office Software
- Child Welfare Information
- Analytical Skills
- Communication Skills
- Data Entry
- Handle sensitive matters
- Financial capabilities
- Work Independently
- Interpersonal skills
- Prioritize daily work
- Record-keeping
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