Summary

Overview

Work History

Education

Skills

Languages

Timeline

GLENDA LOPEZ GUERRA

La Puente

Summary

Seeking employment where my skills and experience can be most effectively utilized.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Language

Work History

Receptionist / Accounts Payable

WJB Bearings

City of Industry, CA

05.2023 - Current

Process customer payments and log them in the system for accurate bank reconciliation.
Answering and rerouting phone calls to different departments.
Audit invoices and send them via email to customers.
Process orders for the e-commerce department.
Keep and maintain customer files.
Create, update or maintain files on Google sheets and Excel requested by supervisor or higher management.

Order Desk Lead

LUX Flooring

City of Industry, CA

06.2021 - 10.2022

Data entry using QuickBooks.
Prepare and make bank deposits as needed.
Directed guests, routed and organized daily delivery schedule.
Answered and managed incoming and outgoing calls.
Processed new orders daily with accuracy and adjust changes requested by customers.
Record and verified physical inventory as needed.
Managed and organized customer files using Google drive and Excel spreadsheets.
Managed, supervised and support the order desk team accuracy and time management.
Trained and cross trained new and current employees.

Cashier

Disneyland

Anaheim, CA

02.2019 - Current

Assist guest in taking their order.
Provide guest with the right amount of change.
Responsible for counting the contents of the cash register at the beginning and end of every shift.
Provide guest with a great customer experience.

Driver

Uber

Los Angeles, CA

07.2017 - 03.2019

Interacted with customers in a pleasant, cordial manner.
Transported clients from their residence to their preferred destination.
Demonstrated professional conduct with clients and families to deliver outstanding customer care.
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Delivered goods and services to customers on time and made sure they were in excellent condition.

Receptionist/Accounts Payable

El Monte Wholesale Meats

El Monte, CA

02.2014 - 12.2017

Data entry, filing and categorize accounts receivables/accounts payables.
Bank reconciliation.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Obtained signatures for financial documents; internal and external invoices.
Gathered all banking transactions via statements, recorded activity in excel format and reconciled balances.
Resolved vendor and employee inquiries about invoices and purchases in a timely manner through research.
Prepared month end closing entries for detailed reporting and recordkeeping.