Glen Chang
Redondo Beach
Summary
Experienced executive with extensive expertise in Oracle EPM Cloud, high utilization strategies, and operational excellence. Strong commitment to enhancing organizational effectiveness and driving revenue growth. Innovative workforce management and training initiatives demonstrate dedication. Passionate about fostering efficient delivery teams and ensuring strategic alignment, consistently exceeding business objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Vice President, Global Functional Delivery
Argano
01.2024 - 04.2024
- Company Overview: formerly interRel Consulting
- Executive over the Global Functional Delivery in the Oracle Tower of both onshore and offshore employees of approximately 200 employees located in the US, Canada, India, Argentina and Mexico
- Executed plan to analyze and reduce the usage of subcontractors and replace with full time employees to improve utilization
- Raised the utilization of the Functional Global delivery team from 52% to over 70% in 1 quarter in order to improve falling EBITDA
- Managed the utilization efficiency by cutting workforce by 10% based upon skills evaluation, increasing sales pipeline and providing strategic direction of the Delivery team
- Started a re-education program for consultants to learn new Cloud products and improve utilization
- Pivoted a practice of 15 JD Edwards consultants to Oracle Cloud Fusion
- Formerly interRel Consulting
President of EPM
Argano
01.2022 - 01.2024
- Company Overview: formerly interRel Consulting
- Oversight of the entire Enterprise Performance Management practice of over 90 employees from Sales to Delivery to Operations
- Executed strategic plan to increase sales by hiring and increasing Business Development through email campaigns, execute on mini-conferences to educate customer base and provide 'free' information
- Established a near shore team based in Argentina
- Assisted the Sales team through establishing this revised Go-To-Market strategy to record over $24M in booked revenue
- Achieved highest recorded EPM earned revenue in a single year of $23+M in 2022 by ensuring over 90% utilization
- Responsible for exceeding 13% EBITDA targets as set by corporate leadership
- Resource demand planning for all projects throughout EPM delivery to ensure successful delivery of all projects
- Assisted our Alliances team to ensure that our Oracle sales influence ranking moved from 10th place to 4th in just 2 ½ years
- Formerly interRel Consulting
Chief Operating Officer
interRel Consulting
02.2015 - 01.2022
- Managed the company’s Profit and Loss statements and the day-to-day operations of all revenue generating entities
- Helped grow revenue and manpower by over 20% per year for 5 consecutive years by implementing new strategic plan
- Developed and executed plan to pivot the company from implementing Oracle On-Premises to Cloud software
- Developed and partnered with Oracle to implement a re-training program for all 80 employees in 2017
- Developed and executed Certification incentive program to ensure that 100% of employees were certified in Oracle
- Implemented programs to reset the culture of the company
- Worked with career coaches to implement company leadership training
- Built and led value based new employee orientation classes
- Conducted monthly meetings and weekly trainings on the company’s values to reaffirm
- Maintained a 0% Voluntary Turnover Rate for over 18 months straight and no more than 2% turnover in any year
- Managed the Shared Services division in the company to oversee Accounting, Finance, Human Resources and IT
- Member of the Oracle Senior Leadership team to assist with the transition of employee’s post-acquisition in 2020
Director of Consulting Services
interRel Consulting
03.2012 - 02.2015
- Leading the national consulting practice as a direct report to the CEO
- Helped grow the Services team from ~20 to over 60 full-time employees in 3 years by being responsible for hiring and expanding the Services team
- Doubled revenue in that time
- Ensuring that projects were executed at the highest levels of quality
- Managing development plans for consultants and performance review processes
- Developing human resource policies and processes and implemented them throughout the organization
- Leading Strategic Assessments for clients to provide recommendations and technical/strategic roadmaps for EPM
- Resource demand planning, recruiting potential candidates, conducting interviews, developing, managing and coordinating the company-wide hiring process
- Version implemented: Oracle Hyperion Planning 11.1.2.3.50x
Project Manager
interRel Consulting
10.2010 - 03.2012
- Managing the full lifecycle of multiple projects simultaneously to ensure delivery from Requirements Gathering, Design, Development, Testing and Deployment
- Leading teams as the Senior Architect on EPM implementations
- Building and optimizing Hyperion Essbase Calculation Scripts and maintaining the platform
- Building presentation decks for client’s senior management
- Participated in oral sales presentations for business development and in the writing of Statement of Works and responses to Request for Proposals (RFPs)
- Responsible for the hiring process for interRel Consulting Partners
- Recruiting potential candidates, conducting interviews, developing, managing and coordinating the company-wide hiring process
- Created project plans and established implementation methodology
- Version implemented: Oracle Hyperion Planning 11.1.2.2
Managing Consultant, Global Business Services
IBM
10.2009 - 10.2010
- Technical design architect and team lead for Oracle/Hyperion Planning practice
- Manage team of over 8 technical Oracle EPM consultants that included both local and globally deployed resources
- Building Hyperion Essbase Calculation Scripts, Load Rules, Report Scripts, Esscmds, and optimization / maintenance
- Building presentation decks for client’s senior management
- Participated in oral presentation for business development
- Interviewed prospective new hires for the company
- Version implemented: Oracle/Hyperion Planning 11.1.1.3
Manager
Percentix, Inc.
04.2006 - 09.2009
- Managing the Southern California services practice for a Certified Advantage Partner of Oracle Systems
- Led Oracle/Hyperion Planning implementations as the Senior Design Lead
- Implemented Workforce Planning and Capital Expenditure Modules and custom revenue and expense models
- Managing a staff of up to 5 consultants – including career development, annual performance reviews, recruiting, hiring and general employee management
- Leading engagements in various industries such as healthcare, retail, energy and automotive
- Managing projects and teams consisting of other consultants and client team members
- Version implemented: Oracle/Hyperion Planning 9.3.1.1
Manager
The Hackett Group
01.2005 - 04.2006
- Leading Hyperion Planning implementations as the design lead for a Platinum Partner of Hyperion Solutions, implementing a Workforce Planning Module and custom designed revenue and expense models
- Managing projects and teams consisting of other consultants and client team members
- Liaison between Financial Planning and Analysis and Information Technology departments during implementations
- Provided best practices and business solutions to clients based upon business requirements and processes
Senior Director, Global EPM Delivery
AST, LLC
07.2024 - Current
- Responsible for the management of the EPM global delivery teams in the US, Canada and India
- Resource management of the EPM team by evaluating technical and consulting skill sets to properly position team member to ensure successful implementation projects
- Provided presales support to Public Sector and Commercial sales teams including providing estimates, writing statements of work and reviewing RFPs
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Grew talent pool by actively recruiting top-tier candidates from diverse backgrounds while implementing robust training programs for skill development across all levels of staff members.
Senior Product Consultant
Oracle (formerly Hyperion Solutions Inc.)
07.2000 - 01.2005
- Implementing web based financial planning software to meet business requirements of individual clients, offering best practices and consultation on business processes
- Participated and/or led over 20 different full life cycle projects from design, to build, to test and to deployment
- Design and implementing Hyperion Planning within a multitude of industries including, entertainment, healthcare, eCommerce, education, computer software and hardware, retail and manufacturing
- Building Hyperion Essbase Calculation Scripts, Load Rules, Report Scripts, Esscmds, and optimization / maintenance
- Built different models including: named employee salary, capital asset and depreciation, forecasting, revenue and cost of sales budgeting, comparable sales, and long-range planning
- Building of financial reports in Hyperion Reports and Hyperion Analyzer
Senior Financial Analyst
Universal Studios Inc.
05.1998 - 06.2000
- Reporting directly to Director of Budgeting and Financial Analysis and Studio Operations Controller
- Providing monthly financial analytical support for senior executives in operating departments
- System administrator on Hyperion Pillar Budgeting application
- Analyzing General Ledger – variance analysis, forecasting and reporting results to Studio executives and Chief Financial Officer
- Prepared and consolidated annual financial and strategic planning packages
- Prepared income statements, balance sheets and cash flow for the studio
- Headcount - Planned, forecasted, and reported monthly/quarterly results for the entire Studio
- Capital Assets – Preparing ROI models and analysis for operations departments
- Other responsibilities included various special projects, journal entries, and ad hoc reporting
Education
Courses - Principles of Accounting I & II
University of California, Los Angeles - Extension
Bachelor of Arts - Political Science
University of California, Irvine
Bachelor of Arts - Sociology With Certification of Specialization in Diversity
University of California, Irvine
Skills
- Strategic leadership
- Organizational leadership
- Oracle EPM Suite of Products
- Microsoft Office Products (Excel, Word, Powerpoint)
- Leadership team building
- Proper communication with clients
- Executing on rolling out implementation methodology
- Project planning and development
- Resource Management
Certification
- Oracle/Hyperion Pre-Sales Champion Certified
- Oracle/Hyperion Essbase Implementation Certification
- Oracle/Hyperion Planning Implementation Certification
- Certified Hyperion Design Expert
Languages
English
Native or Bilingual
Korean
Limited Working
Timeline
Senior Director, Global EPM Delivery
AST, LLC
07.2024 - Current
Senior Vice President, Global Functional Delivery
Argano
01.2024 - 04.2024
President of EPM
Argano
01.2022 - 01.2024
Chief Operating Officer
interRel Consulting
02.2015 - 01.2022
Director of Consulting Services
interRel Consulting
03.2012 - 02.2015
Project Manager
interRel Consulting
10.2010 - 03.2012
Managing Consultant, Global Business Services
IBM
10.2009 - 10.2010
Manager
Percentix, Inc.
04.2006 - 09.2009
Manager
The Hackett Group
01.2005 - 04.2006
Senior Product Consultant
Oracle (formerly Hyperion Solutions Inc.)
07.2000 - 01.2005
Senior Financial Analyst
Universal Studios Inc.
05.1998 - 06.2000
- Oracle/Hyperion Pre-Sales Champion Certified
- Oracle/Hyperion Essbase Implementation Certification
- Oracle/Hyperion Planning Implementation Certification
- Certified Hyperion Design Expert
Courses - Principles of Accounting I & II
University of California, Los Angeles - Extension
Bachelor of Arts - Political Science
University of California, Irvine
Bachelor of Arts - Sociology With Certification of Specialization in Diversity
University of California, Irvine
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