Glaiza Bacquel
43 Donora Drive East York,ON
Summary
Proactive and results-oriented professional with a proven track record at JSJ AUTO SERVICE, adept in reception management and enhancing office productivity. Excelled in multitasking and organization, significantly improving workflow efficiency. Skilled in QuickBooks and customer service, seamlessly managing accounts and fostering positive client relations.
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 8 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
JSJ AUTO SERVICE
01.2017 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Accomplished multiple tasks within established timeframes.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Controlled costs to keep business operating within budget and increase profits.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Skills
- Reception management
- File organization
- Data entry
- Microsoft office
- Multitasking and organization
- Documentation and recordkeeping
- Office management
- Bookkeeping
- Accounts payable and receivable
- Quickbooks
- Project management
- Appointment setting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
Associate of Arts - Business Management
Oxford College
Scarborough, ON08-2022
Quote
It is never too late to be what you might have been.
George Eliot
Languages
English
Full Professional
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingSimilar Profiles
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