GLADYS MAE YUZON RUTLAND

• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Provided safe mobility support to help patients move around personal and public spaces.
• Documented vitals, behaviors, and medications in client medical records.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted with daily living activities, running errands, and household chores.
• Built strong relationships with clients to deliver emotional support and companionship.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Consulted with supervisors to assess cases and plan strategies for enhancing care.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Trained and coordinated work of new support workers.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Scheduled daily and weekly care hours for client caseload.
• Monitored clients' overall health and well-being and noted significant changes.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Provided compassionate and patient-focused care to cultivate well-being.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Maintained entire family's schedule and organized events.
• Recorded status and duties completed in logbooks for management.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Completed regular check-ins and progress report for each client.

• Followed outlined specifications to implement assembly plans.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Completed durable assemblies and subassemblies with hand and power tools.
• Collaborated with team members to improve production processes and maintain quality standards.
• Tested finished products to perform quality assurance and identify discrepancies.
• Organized workstations to maximize productivity, reduce distractions and meet deadlines.
• Carried out preventative maintenance, keeping tools and machinery functional.
• Followed safety protocols to maintain safe working environment.
• Collaborated with team members to promptly complete tasks and maintain consistent workflows.
• Coordinated with other departments to complete projects within deadline.
• Verified part numbers and placed parts in appropriate shipping containers.
• Completed tasks on time to meet quality and safety standards.
• Assembled production parts with high degree of accuracy and precision using hand and power tools.
• Assembled parts correctly according to specifications, reducing quality issues.
• Inspected completed products to encourage quality and adherence to company standards.
• Recognized and reported defective material and equipment to shift supervisor.
• Participated in projects requiring assembly of large and small components.
• Use Pallet trucks to transport parts to different stages.
• Assembly of metal parts lighting.
• Wiring and drilling.

Warehouse worker or order picker of miptec and moose knuckles

• picking and filling orders from stocks
• loading and unloading products
• checking inventory of materials shipped or received
• packing products, shipping and labelling

Call Centre Agent-

• both inbound and outbound calls and duties
• answering customer inquiries in regards to their orders and technical assistance
• de-escalating upset customers
• taking orders, processing payments, updating customer's information

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Documented vital signs to inform nurses and physicians of any changes in patient status.
• Assisted with patient transfer and ambulation.
• Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
• Maintained clean, safe, and well-organized patient environment.
• Provided total hygiene care to [Number] patients per shift by assisting with skincare, bathing, and toileting.
• Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Kept accurate records of patients' care, condition, and progress.
• Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Reminding the patient take their medication on time.
• Providing patients comfort and meals according to dietary requirements.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Served food and beverages promptly with focused attention to customer needs.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Processed orders and sent to kitchen employees for preparation.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Increased sales significantly by upselling higher-end products to customers.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Packaged and stored food products following proper handling and preservation methods.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
• Organized and re-stocked various stations and self-service items.
• Monitored and maintained required food temperatures for safety.
• Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
• Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
• Supported kitchen team by being responsive and pitching in to complete tasks.
• Followed food safety practices and sanitation guidelines.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Cleaned and maintained work areas, equipment and utensils.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Stocked and rotated food items according to expiration dates.
• Maintained high personal grooming standards and uniform presentation.