Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Gladys Wak-Mpondwa

Edmonton,AB

Summary

Compassionate Health Care Aide with extensive experience at Richardson Hospital, dedicated to enhancing patient independence and wellbeing. Skilled in patient-focused care and time management, I excel in delivering personalized support while maintaining a safe environment. Proven ability to foster trust and improve patient satisfaction through attentive and holistic care.


Overview

24
24
years of professional experience

Work History

Health Care Assistant

Lizzy's Society
05.2004 - 06.2025
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individual with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
  • Supported patients'' physical therapy goals through guided exercises and range of motion activities.
  • Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Home Health Aide

Mrs. Polonsky Valerie
11.2001 - 02.2022
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Health Care Aide

Richardson Hospital
09.2002 - 10.2004
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.

Education

No Degree - HEALTH CARE ASSISTANT

QUALICARE SCHOOL
Montreal West, QC
03-2001

Skills

  • Time management
  • Patient care
  • Patient-focused care
  • Supporting personal needs

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].

Languages

English
Native or Bilingual

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Getting involved in local advocacy groups to promote positive change in the community
  • Participating in cultural exchange programs and homestays
  • Volunteering
  • Music
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Health Care Assistant

Lizzy's Society
05.2004 - 06.2025

Health Care Aide

Richardson Hospital
09.2002 - 10.2004

Home Health Aide

Mrs. Polonsky Valerie
11.2001 - 02.2022

No Degree - HEALTH CARE ASSISTANT

QUALICARE SCHOOL

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Gladys Wak-Mpondwa