Gladys Castellanos
San Diego
Summary
Dynamic and dedicated professional with a strong work ethic and integrity. Proven ability in customer service and conflict resolution, enhancing customer experiences and fostering loyalty. Skilled in operating point-of-sale systems and maintaining accuracy, ensuring efficient transactions and a positive shopping environment.
Overview
3
3
years of professional experience
Work History
Cashier (Part Time)
Yoshinoya
03.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced till at end of shifts.
- Built relationships with team members .
- Complete work duties
- Built relationships with customers to encourage repeat business.
Sales Associate (Full Time)
Walmart
10.2023 - 01.2025
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to maintain cleanliness and organization of sales floor.
- Operated cash register accurately, processing transactions efficiently while minimizing errors.
Package Handler(Full Time)
Capstone Project
08.2022 - 08.2023
- Operated material handling equipment to transport packages efficiently within warehouse environment.
- Inspected packages for damage or discrepancies, ensuring accuracy prior to distribution.
- Followed safety regulations to maintain safe work environment.
- Assisted in training new employees on standard operating procedures and best practices for package handling.
Education
High School Diploma -
Learn4life
Lemon Grove, CA05-2026
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Conflict resolution
Safety employee of the month
Always made sure my work environment was spotless clean, and organized was always prepared to work .
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier (Part Time)
Yoshinoya
03.2025 - Current
Sales Associate (Full Time)
Walmart
10.2023 - 01.2025
Package Handler(Full Time)
Capstone Project
08.2022 - 08.2023
High School Diploma -
Learn4life