Gladis Nava
Oceanside
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Sales Associate/Customer Service Cashier
Sears
06.2017 - 12.2019
- Maintained visual merchandising standards to maximize product visibility and appeal.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier /Inventory Auditor
Walmart
01.2012 - 03.2016
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and provided product recommendations.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Trained new staff on checkout procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Education
High School Diploma -
Oceanside High
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Inventory tracking
- Verbal/written communication
- Cash handling accuracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate/Customer Service Cashier
Sears
06.2017 - 12.2019
Cashier /Inventory Auditor
Walmart
01.2012 - 03.2016
High School Diploma -
Oceanside High
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