Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic
Gladie Patawaran

Gladie Patawaran

Victoria,British Columbia

Summary

Highly motivated and dedicated job seeker with exceptional organizational skills, seeking an entry-level Second Cook position. Recognized for a strong work ethic and passion for delivering high-quality results, eager to contribute to team success and help achieve company goals. Proven ability to work efficiently in fast-paced environments, ready to bring enthusiasm and commitment to creating exceptional culinary experiences.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Cashier/Laundry Assistant

Vancouver Island Linen Supply Ltd.
06.2024 - Current
  • Provided excellent customer service by promptly addressing laundry-related requests and maintaining accurate records of all processed items, ensuring a seamless and reliable laundry service.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Cashier

Manila Yacht Club
10.2001 - 10.2004
  • Ensured customer satisfaction by delivering exceptional service
  • Accurately entered customer orders into the system
  • Precisely calculated bills and handled cash transactions effectively
  • Addressed inquiries and resolved issues promptly
  • Served as a server when needed, ensuring seamless service continuity.

Various Role

SAP Philippines
04.2018 - 04.2024
  • Interacted with regional stakeholders to ensure reporting consistency and developed project goals with CCO and Customer Success teams
  • Tracked and analyzed customer reports, including new customers, open tickets, and project status
  • Fostered a positive work environment by collaborating effectively with peers and maintaining a supportive atmosphere.
  • Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Executive Assistant to the Commodore

Manila Yacht Club (contractual)
10.2004 - 03.2008
  • Fostered a performance-oriented environment for executives, streamlining operations
  • Ensured quality control for business correspondence and reports, safeguarding the company's reputation
  • Drove special project success through meticulous research and resource coordination
  • Arranged accommodations, airfare, and ground transportation for seamless travel experiences
  • Managed events successfully.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.

Education

Diploma for Business Administration -

University of Victoria
08.2024

Bachelor of Science in Computer Science -

Philippine Christian University
04.2001

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Reports and documents

Certification

Canadian Food Safety, 08/01/24

Volunteer Experience

Island Heath – The Summit, Social Engagement

Timeline

Cashier/Laundry Assistant

Vancouver Island Linen Supply Ltd.
06.2024 - Current

Various Role

SAP Philippines
04.2018 - 04.2024

Executive Assistant to the Commodore

Manila Yacht Club (contractual)
10.2004 - 03.2008

Cashier

Manila Yacht Club
10.2001 - 10.2004

Diploma for Business Administration -

University of Victoria

Bachelor of Science in Computer Science -

Philippine Christian University

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Gladie Patawaran