Gizem Uckac
Vancouver,Canada
Summary
Hardworking and dedicated Senior ESL Instructor with seven years of experience in language education and assessment. Proven ability to create supportive learning environments and tailor lesson plans to diverse student needs. Skilled in utilizing various teaching techniques to enhance language skills, while also supervising IELTS testing to ensure exceptional customer experiences. Committed to fostering student success through effective communication and organizational strengths.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior ESL and CELPIP Instructor
Cornerstone International Community College of Canada
Vancouver, Canada
02.2022 - Current
- Design and deliver engaging lessons for beginner, intermediate, and advanced learners.
- Assess student progress through language and academic evaluations, providing targeted feedback.
- Create a supportive and inclusive learning environment that encourages student participation and responsibility.
- Utilize a variety of teaching strategies, including interactive activities, visuals, games, and textbooks, to enhance reading, writing, speaking, and listening skills.
- Utilize a variety of teaching methods, including interactive activities, group discussions, and multimedia resources, to enhance student learning.
- Provided constructive feedback on students' language skills, pronunciation, grammar usage, and vocabulary development.
IELTS Test Day Supervisor
Conestoga College
Vancouver, Canada
02.2022 - Current
- Adhere to established communication protocols, guidelines, and policies to maintain service excellence.
- Manage test-taker registration and provide guidance before, during, and after the test.
- Oversee test administration, ensuring strict adherence to exam regulations and procedures.
- Monitor the exam environment, ensuring compliance with security protocols, and test integrity.
- Provide administrative support to facilitate smooth test operations and service delivery.
English Teacher
METU DF Private Primary Schools
Mersin, Turkey
08.2017 - 06.2021
- Utilized various teaching methods, including interactive activities, group discussions, and multimedia resources, to enhance students' understanding of English language concepts.
- Implemented effective classroom management strategies to create a positive learning environment conducive to student success.
- Collaborated with colleagues on curriculum development projects to ensure alignment with educational standards and objectives.
- Created a supportive atmosphere where students felt comfortable expressing their ideas in English.
- Provided constructive feedback on student assignments to promote growth and improvement in writing skills.
- Built strong relationships with parents to create a supportive learning environment, and enhance student development.
Customer Service Representative
Western Union
Athens, Greece
09.2015 - 02.2017
- Provided multilingual support to customers via phone, chat, and email, ensuring prompt and professional assistance.
- Handled inbound calls efficiently, minimizing wait times, and enhancing the customer experience.
- Tracked, managed, and resolved customer cases, ensuring timely follow-ups, and successful case closure.
- Maintained high customer satisfaction by delivering service excellence, and upholding brand reputation.
- Consistently met and exceeded performance targets set by both the client and internal benchmarks.
International Educational Counselor
YERO International Education
Ankara, Turkey
09.2014 - 09.2015
- Advised students on study abroad opportunities and language courses, tailoring recommendations to their academic and career goals.
- Promoted and facilitated student enrollment in Summer Work and Travel USA programs.
- Matched students with suitable job placements, ensuring alignment with their skills and interests.
- Guided students through the visa application process, assisting with document preparation and interview practice.
- Conducted comprehensive orientation programs to prepare students for international experiences.
- Provided ongoing support, addressing student inquiries, and resolving issues throughout their journey.
Education
Diploma - Business Foundation
SELC
Vancouver, BC12.2023
Bachelor of Arts - Literature and Culture
SUNY At New Paltz
New Paltz, NY08.2013
Bachelor of Arts - Teaching English as a Foreign Language
Middle East Technical University
Ankara, TR06.2013
Skills
- Attention to Detail
- Time management
- Critical and Creative Thinking
- Positive learning environment
- Communication skills
- Organizational strengths
- Effective written and verbal skills
- Customer service
- Interactive lesson preparation
- Curriculum development
- Interactive teaching
- Cultural competence
Certification
Present A-Celt, ATI Certificate in ELT Module 1
Languages
- English, Fluent
- Turkish, Fluent
References
References available upon request.
Timeline
Senior ESL and CELPIP Instructor
Cornerstone International Community College of Canada
02.2022 - Current
IELTS Test Day Supervisor
Conestoga College
02.2022 - Current
English Teacher
METU DF Private Primary Schools
08.2017 - 06.2021
Customer Service Representative
Western Union
09.2015 - 02.2017
International Educational Counselor
YERO International Education
09.2014 - 09.2015
Diploma - Business Foundation
SELC
Bachelor of Arts - Literature and Culture
SUNY At New Paltz
Bachelor of Arts - Teaching English as a Foreign Language
Middle East Technical University
Similar Profiles
Arian NajafiArian Najafi
Senior Accountant at Cornerstone International Community College of CanadaSenior Accountant at Cornerstone International Community College of Canada
Bobby MolaieBobby Molaie
Accounting Manager at CICCC, Cornerstone International Community College of CanadaAccounting Manager at CICCC, Cornerstone International Community College of Canada
Lucia L Ledo AlonsoLucia L Ledo Alonso
Customer Service Instructor at Cornerstone International College of CanadaCustomer Service Instructor at Cornerstone International College of Canada