Gizem Toplar
Toronto,Canada
Overview
3
3
years of professional experience
Work History
Waitress
Koz Bingol
6255 Bathurst St
09.2023 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Cashier
NoFrills
3685 Keele Street
03.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Cashier
No Frills
3685 Keele Street
04.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Performed cash, card and check transactions to complete customer purchases
- Used POS system to enter orders, process payments and issue receipts
- Responded promptly to requests for assistance, spills and customer inquiries
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
Waiter
Mado Restaurant
Istanbul, Turkiye
02.2021 - 08.2021
- Maintained clean and organized dining areas for optimal guest experience
- Cultivated warm relationships with regular customers
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
- Answered customers' questions, recommended items, and recorded order information
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts
Education
Grade 12 - Student
Emery EdVance Secondary School
Toronto, ONSkills
- ID Verification
- Customer Service
- POS Systems
- Cash Register Operation
- Work Ethic and Integrity
- Time management skills
- Customer service excellence
- Cash Management
Languages
English
Professional Working
Turkish
Native or Bilingual
Timeline
Waitress
Koz Bingol
09.2023 - 07.2024
Cashier
NoFrills
03.2023 - 06.2023
Cashier
No Frills
04.2022 - 07.2022
Waiter
Mado Restaurant
02.2021 - 08.2021
Grade 12 - Student
Emery EdVance Secondary School