Gizem Sivrikaya
Toronto,Ontario
Summary
Adaptable and detailed-oriented Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
MAXILLA - Dental Clinic
Toronto, Ontario
12.2019 - Current
- Increased cash inflow with organisational arrangements and controlled documentation
- Established workflow process, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Key Account Manager
BOEHRINGER INGELHEIM - Pharmaceuticals & Animal Health
Ankara, Ankara
02.2017 - 09.2018
- When Spiriva Inheler was lunched, participated in Phase 4 studies, acted as a bridge between physicians and head office
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs
- Followed-up on adverse effects and forwarded to the center in coorperarion with Medical Manager conducted field research.
Oncology Sales Representative
DANONE/NUTRICIA
Ankara, Ankara
11.2014 - 02.2017
- Coordinated clinical trial on nutritional process of oncology patients about relationship between nutrition and quality of life
- Research presented abroad by relevant physician
- Increased uses of NUTRICIA products 11% in 6 months
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations and trade shows.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Greeted customers to determine wants or needs.
Oncology Sales Representative
Er-KIM Pharmaceutical Company
Ankara, Ankara
01.2013 - 11.2014
- Received budget management award twice with limited budget management
- Identified issues, analyzed informations and provided solutions to problems
- Played an important role in physician reliationship bulding and overall sales numbers in capital city.
Project Assistant
GAZI UNIVERSITY - Faculty of Medicine - Immunology Faculty
Ankara, Ankara
02.2009 - 11.2010
- Worked as a coordinator of two clinical trials
- Learned and developed methods such as PCR, ELISA, Western Blot, Cell Culture Techniques, Freezing Cells.
- Organized and maintained project documents and records.
Education
MBA: Marketing -
University of Wales Institute, Cardiff
Biology -
Pamukkale University
Skills
- Staff Hiring
- Operations Management
- Staff Management
- Data Entry
- Billing
- Training and Coaching
- Conflict Management
- Customer Relations
- Scheduling
Certification
- Producing Outcomes with Physicians (2015)
- Upper-Level Presentation Skills (2015)
- Professional Business Life/Health Sector (2016)
Languages
- English
- French
Timeline
Office Manager
MAXILLA - Dental Clinic
12.2019 - Current
Key Account Manager
BOEHRINGER INGELHEIM - Pharmaceuticals & Animal Health
02.2017 - 09.2018
Oncology Sales Representative
DANONE/NUTRICIA
11.2014 - 02.2017
Oncology Sales Representative
Er-KIM Pharmaceutical Company
01.2013 - 11.2014
Project Assistant
GAZI UNIVERSITY - Faculty of Medicine - Immunology Faculty
02.2009 - 11.2010
MBA: Marketing -
University of Wales Institute, Cardiff
Biology -
Pamukkale University
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