Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giyes Halley

97 Maple Dr,ON

Summary

Proven ability in enhancing customer satisfaction and streamlining order management, demonstrated at Mohawk College and Swiss Chalet. Excelled in troubleshooting HVAC issues and fostering positive customer relationships, leveraging skills in organization and technical repairs. Achieved significant improvements in service efficiency and client rapport, embodying a results-driven approach with a blend of hard and soft skills. Highly skilled Patient Care Technician with more than 1 years' practical experience in an assisted living environment. Established in assessment, counseling, consulting on medications and treatment, lab work, documentation and administrating treatment.

Overview

5
5
years of professional experience

Work History

HVAC Technician Assistant

Mohawk College
09.2023 - 04.2024
  • Worked in college lab and developed my experience in working on small refrigeration unit
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Used technical skills, tools, and techniques like soldering to repair parts.

Restaurant Server

Swiss Chalet
07.2019 - 12.2022
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Restaurant Server

Chef's Door Shawarma
09.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Prepared and cooked meals according to recipes and customer specifications.

Education

HVAC Technician Assistant Certificate -

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2024

Skills

  • HVAC Lab experience
  • Customer Satisfaction
  • Order Taking
  • Organization
  • Guest service
  • Order Management
  • Payment Processing
  • Relationship Management

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

HVAC Technician Assistant

Mohawk College
09.2023 - 04.2024

Restaurant Server

Chef's Door Shawarma
09.2023 - Current

Restaurant Server

Swiss Chalet
07.2019 - 12.2022

HVAC Technician Assistant Certificate -

Mohawk College of Applied Arts And Technology

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Giyes Halley