Givenpreet Kaur Srah
Vancouver,BC
Summary
Proven Security Officer with a track record of enhancing safety and customer service at Paladin Security Vancouver. Expert in incident reporting and complex problem-solving, adept at relationship building. Demonstrated ability to improve guest experience and maintain high security standards, ensuring a welcoming yet secure environment. Fluent in multiple languages, enhancing communication and management effectiveness.
Overview
9
9
years of professional experience
Work History
Security Officer
Paladin Security Vancouver
03.2017 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Guard Officer
Vancouver Art Gallery
02.2016 - 02.2017
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Checked and verified photo identification prior to granting facility access.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Enhanced security measures by conducting thorough patrols and identifying potential risks.
Education
Associate Of Arts - Business
Columbia College
Vancouver, BCSkills
- Incident Reporting
- Security Guard License
- General security
- Report Writing
- Detail Oriented
- Superior customer service
- Complex Problem-Solving
- Relationship building and management
- FLUENT IN LANGUAGE
- Staff Management
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Fiji
Elementary
Timeline
Security Officer
Paladin Security Vancouver
03.2017 - Current
Security Guard Officer
Vancouver Art Gallery
02.2016 - 02.2017
Associate Of Arts - Business
Columbia College
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