Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Given Tusabe

Newmarket,Canada

Summary

Motivated professional with extensive customer service experience in fast-paced retail and hospitality settings. Currently pursuing OMVIC Automotive Certification to transition into full-time automotive sales. Dedicated to providing exceptional client experiences, fostering lasting customer relationships, and contributing to high-performing teams within the automotive industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Department Associate / Customer Support

IKEA Canada
01.2024 - Current
  • - Maintained food department operations including restocking, cleanliness, and compliance with health and safety standards.
  • - Assisted customers with food orders, product questions, and dietary concerns, ensuring a welcoming experience.
  • - Worked collaboratively with team members to maintain smooth daily service and replenishment.
  • - Prioritized customer service while managing food displays and handling inventory according to IKEA standards.

Customer Service Associate / Server

Burger King
01.2022 - 02.2023
  • - Handled daily operations including serving customers, preparing the store for opening, and managing supply deliveries.
  • - Ensured customers received timely and accurate orders, contributing to a positive store experience.
  • - Proactively sought ways to improve efficiency and reduce waste.
  • - Supported coworkers and took initiative in high-pressure situations.

Education

High School Diploma -

G.W Williams
Aurora, ON
06-2024

Skills

  • Customer Engagement & Satisfaction
  • Sales Support & Upselling
  • Team Collaboration
  • Time Management
  • Multitasking in Fast-Paced Environments
  • Communication & Problem Solving
  • Inventory & Merchandising Support
  • Adaptability & Quick Learning

Certification

  • OMVIC Automotive Certification - Expected 2025
  • Currently completing the Ontario Motor Vehicle Industry Council certification to pursue a full-time sales role in the automotive industry.

Languages

English - Fluent

Timeline

Food Department Associate / Customer Support

IKEA Canada
01.2024 - Current

Customer Service Associate / Server

Burger King
01.2022 - 02.2023

High School Diploma -

G.W Williams
Given Tusabe