Giussen Zachary Tiu
Vintar, Ilocos Norte,Philippines
Summary
My core values of loyalty, honesty, and diligence instill confidence in my capacity to excel if afforded the chance by a prospective employer. Currently, I hold two positions in two different company setups. I am the the Marketing Executive for Redleaf Sako, a Canadian based e-com company where I work remotely. On the other hand, I serve as the Executive Secretary for Ubra Enterprices, a locally based retail in Laoag City. These two roles not only allow me to develop my professional skills but also provide valuable opportunities to expand my network.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Executive Secretary
Ubra Enterprises
10.2024 - Current
- Strengthen relationships with clients, helped large volume of customers everday with positive attitude, answered high volume of phone calls and email inquiries by delivering beyond customer expectations.
- Maintain high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Manage payments, update account balances and maintain strict confidentiality in all aspects of personal, financial, and company information.
Marketing Executive (Social Media Manager)
Redleaf Sako Canada
06.2024 - Current
- Increase brand awareness by developing and implementing innovative marketing campaigns through social media.
- Plan and execute marketing campaigns to target groups and areas to improve business performance.
Sales and Marketing Representative
Ihop Travel and Tours, The Palacio De Laoag Hotel, Alta Vista Ilocandia Resort
01.2024 - 05.2024
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
- Boosted sales revenue by implementing effective marketing strategies and building client relationships.
Food and Beverages Service
Mandarin Premiere Hotels and Resort Groups
04.2023 - 06.2023
- Greeted guests warmly to foster welcoming environment and handled guest complaints professionally, resolving issues quickly and efficiently.
- Managed high volume order requests during peak hours while maintaining accurate order fulfillment.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
Education
Bachelor of Science - in Tourism Management
Northwestern University
Laoag City, Ilocos Norte08-2023
High School - Senior High School
Divine Word College of Laoag
Laoag City, Ilocos Norte03-2019
Elementary -
Divine Word College of Laoag
Laoag City, Ilocos Norte03-2013
Skills
- Proficient in English, Filipino and Ilokano (Lingua Franca)
- Works well under pressure
- Goal motivated
- Culturally diverse and aware
- Outgoing personality
- Event coordination
- Guest relations
Certification
- Certificate of Completion on On-the-Job Training at Mandarin Premiere Hotels & Resorts Group
- Certificate of Participation on The Filipino Brand of Service Excellence
- Certificate of Participation on the 3rd and 4th Northern Philippines Business Research Conference 2022 and 2023
Timeline
Executive Secretary
Ubra Enterprises
10.2024 - Current
Marketing Executive (Social Media Manager)
Redleaf Sako Canada
06.2024 - Current
Sales and Marketing Representative
Ihop Travel and Tours, The Palacio De Laoag Hotel, Alta Vista Ilocandia Resort
01.2024 - 05.2024
Food and Beverages Service
Mandarin Premiere Hotels and Resort Groups
04.2023 - 06.2023
Bachelor of Science - in Tourism Management
Northwestern University
High School - Senior High School
Divine Word College of Laoag
Elementary -
Divine Word College of Laoag
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