Giuseppe (Joe) Pugliese

As a dedicated barista, I have informally taken on leadership responsibilities within our team, consistently striving to enhance both customer experiences and coworker interactions. One of my key contributions has been providing barista training to new team members, emphasizing quality standards, drink preparation techniques, and exceptional customer service. I take pride in mentoring colleagues, helping them improve their coffee-making skills and latte art.

During high-volume periods, I remain calm under pressure and actively assist my teammates.

Beyond my regular duties, I go above and beyond by tackling extra tasks. From restocking supplies to cleaning equipment, I take ownership of maintaining a clean and organized environment. Additionally, I manage inventory efficiently, ensuring we never run out of essential items. Coordinating with suppliers, I place timely orders for coffee beans, milk, pastries, and other necessities to keep our business running smoothly.

As a barista, I’ve mastered the art of multitasking. I excel at making excellent coffee, providing top-notch customer service, and driving sales. Additionally, I take on leadership responsibilities, maintain a positive atmosphere, and handle general coffee shop tasks efficiently

Summer Season: 2015, 2017, 2018, 2022

As a bartender/waiter, I skillfully build cocktails in a high-volume environment. My expertise extends beyond mixology; I excel in sales and upselling, create a welcoming ambiance, provide detailed customer service, and efficiently handle general tasks within the restaurant or bar.

As a licensed real estate broker, specializing in the acquisition and disposition of residential properties, I have a proven track record of success and a multifaceted skill set. Here are the key aspects of my role:

Sales Achievement:

• In February 2020, I ranked in the top 10 for gross commission income among realtors in my office.
• My ability to drive sales and negotiate effectively contributes to my consistent performance.

Business Development:

• I actively engage in business development strategies:
• Direct Mail Campaigns: Crafting compelling mail letters to reach potential clients.
• Cold Calling: Initiating conversations with prospects to explore real estate opportunities.
• Door-to-Door Outreach: Building local connections and expanding our network.
• Open Houses: Hosting events to showcase properties and attract buyers.
• Social Media Marketing: Leveraging digital platforms to reach a wider audience.

Exceptional Customer Service:

• Collaborating with other industry experts, I ensure a seamless experience for clients.
• During property visits, I accompany clients, showcasing different properties and addressing their questions.
• I provide detailed information about each property, market trends, and investment potential.

Efficient Administration:

• Administrative tasks are essential to maintaining a well-organized business:
• Document Management: Filing and organizing essential paperwork.
• Receipt Handling: Ensuring accurate records for financial transactions.

In summary, my dedication to client satisfaction, business acumen, and administrative efficiency positions me as a valuable asset in the real estate industry.

As a licensed real estate broker, specializing in the acquisition and disposition of residential properties, I have a proven track record of success and a multifaceted skill set. Here are the key aspects of my role:

• Sales Achievement:
• Business Development:
• Exceptional Customer Service:
• Efficient Administration:

In summary, my dedication to client satisfaction, business acumen, and administrative efficiency positions me as a valuable asset in the real estate industry.