Giuseppe Ferraro
Summary
I am an Italian Manager, who studied and lived in Canada for the last 11 years. I worked in the industry of Porcelain Tiles, Granite, Marble, and Quartz slabs.
After all these years I can say that I have built a wide network of acquaintances with the major Canadian companies belonging to this sector.
I identify myself as a goal-oriented manager with distinguished experience in Porcelain Tiles, Granite, Marble, and Quartz slabs industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
22
22
years of professional experience
Work History
Owner/Operator
2766542 Ontario Inc.
07.2020 - Current
- Managed day-to-day business operations..
- Assessed income and expenses and adapted plans to improve profit levels.
- Purchasing/Importing (Quartz, Granite, and Marble Slabs)
- Purchasing Porcelain Tiles.
- Building wide supplier network in Canada and Outside Canada
- Conducting business deals directly with builders, providing competitive price and meeting timelines.
- Managing Installation of Counter Tops and Porcelain Tiles .
- Marketing
- Accounting
- Logistics
- Reading and analyzing construction plans to formulate and submit quote to supply material and installation (Flooring: Porcelain Tile, Engineered Hardwood, Laminate, Vinyl Tile or Plank. Counter Tops or Cladding-Wall: Granite, Marble, and Quartz)
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Purchasing and Sales Manager
C&M Tile and Granites
04.2013 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Supervised sales team of 4 people, stepping in to support employees and deliver smooth sales processes for clients.
- Conducting research on potential substitute products and new potential products.
- Conducting research to find new suppliers in Canada and abroad.
- Analyzing products in terms of price and quality
- Analyzing technical data to ensure selected materials meet Canadian building code; and they are suitable to North Western Ontario weather condition.
- Visiting in person supplier in order to establish long term business relationship.
- Conducting research on transport companies to move orders from around Canada and abroad, to our main warehouse.
- Analyzing transport quotes evaluating delivery time and cost.
- Writing reports on purchases made and performing cost analyses
- Inspecting purchased products upon delivery and reporting any issue submitting claims.
- Reading and analyzing construction plan to formulate and submit quotes to supply material and to install it.
- Attending and contributing to meetings with stuff and other stakeholder
- researching and attending interior design shows in order to be always updated with trends.
- Produce contracts, reports, letters and proposals for clients.
CNC Machine Operator
C&M Tile and Granites
04.2013 - Current
- Importing kitchen and vanity counter tops measurements from digital templates into Alphacam Software.
- Programming on Alphacam Software the full process of cutting and polishing in order to feed CNC Machine (Park Industries Titan 1800).
- Run the machine from start to finish.
- Be in contact with technician if mechanical issue occur, and address the issue.
Education
Associate of Arts - International Business And Trade
Confederation College of Applied Arts And Technology
Thunder Bay, ON06.2013
Park Industries
St. Cloud, MN, USA02.2012
Bachelor of Science - Business Administration
Universita Degli Studi Di Bologna
Bologna, Italy09.2011
High School Diploma -
Liceo Scientifico Zaleuco
Via Professor Francesco Panzera, 89044,Locri,Italy07.2000
Scuola Media Gesumino Pedulla'
Siderno,Italy07.1995
Scuola Elementare Giovanni Pascoli
C.so G. Garibaldi,72, 89048, Siderno, Italy06.1992
Skills
- Product Knowledge
- Verbal and Written Communication in Italian and English Language
- Market Research
- Sales Expertise
- Sales Territory Growth
- Supplier Relations
- Specialist in the Porcelain Tile industry for Canada market
Affiliations
CIBPA Canadian Italian Business and Professional Association
YMCA Siderno
Timeline
Owner/Operator
2766542 Ontario Inc.
07.2020 - Current
Purchasing and Sales Manager
C&M Tile and Granites
04.2013 - Current
CNC Machine Operator
C&M Tile and Granites
04.2013 - Current
Associate of Arts - International Business And Trade
Confederation College of Applied Arts And Technology
Park Industries
Bachelor of Science - Business Administration
Universita Degli Studi Di Bologna
High School Diploma -
Liceo Scientifico Zaleuco
Scuola Media Gesumino Pedulla'
Scuola Elementare Giovanni Pascoli
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