GIULIO DAMICO
West Hollywood
Summary
Dynamic and results-driven Restaurant Manager with over 10 years of experience leading highend hospitality venues. Skilled in team leadership, operational optimization, guest relations, and revenue enhancement. Adept at managing front-of-house (FOH) and back-of-house (BOH) operations, maintaining cost efficiency, and delivering unforgettable customer experiences. Passionate about developing team potential, implementing service excellence standards, and adapting to evolving business needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Novikov
Beverly Hills
07.2024 - Current
- Developed and enforced SOPs to deliver consistent, top-tier guest service.
- Optimized FOH staffing to achieve labor cost goals without compromising service quality.
- Led daily briefings, staff training, and service audits to maintain standards.
- Trained team on high-end menu offerings, upselling techniques, and guest engagement.
- Oversaw nightly financial reporting, staff cash-outs, and reconciliation processes.
- Strengthened engagement with high-profile clientele by providing attentive, personalized hospitality.
Restaurant Manager
Global Dining Inc.
West Hollywood
03.2022 - 11.2022
- Directed daily FOH operations, ensuring seamless service flow and guest satisfaction.
- Initiated service improvements that boosted upselling and increased per-guest revenue.
- Managed nightclub operations, ensuring smooth transitions from dinner service.
- Conducted detailed sales analysis and implemented strategies to improve profitability.
- Trained staff on Micros POS system updates and refined menu offerings.
- Collaborated with marketing teams on event promotions and customer outreach.
Treasurer
Lindbergh Hotels & Resorts
Modica
06.2021 - 01.2022
- Negotiated supplier contracts to lower food costs while maintaining premium quality.
- Managed warehouse inventory, stock rotation, and purchasing logistics.
- Enforced high standards for food safety and operational cleanliness.
General Manager Assistant
Hotel Excelsior (5-Star Luxury)
Pesaro
10.2020 - 06.2021
- Supported the creation and implementation of restaurant policies and service standards.
- Scheduled and delegated staff responsibilities to optimize operations and reduce overtime.
- Participated in menu planning, food cost calculations, and staff recruitment.
- Developed action plans for customer service recovery and team efficiency improvements.
Waiter
Soho House
Amsterdam
11.2019 - 04.2020
- Delivered world-class service to an exclusive membership base.
- Provided food pairing guidance and conducted menu presentations.
- Handled guest inquiries, special requests, and service recovery diplomatically.
Education
Diploma - Hospitality Management
S. Marta School of Hotel Management
Italy, IT01.2017
Certification - English-as-a-Second-Language
Westminster Kingsway College
London01.2017
Skills
- Operations Management
- Customer Satisfaction & Guest Relations
- Strategic Problem-Solving
- Upselling & Revenue Growth Initiatives
- Cost Control & Budget Management
- Food & Beverage Expertise
- Inventory & Supply Chain Management
- Labor Scheduling & Staff Optimization
- Staff Mentoring & Performance Coaching
- Event Planning & Private Dining Coordination
- Health, Safety, and Compliance Oversight
- Multicultural Team Leadership
Certification
English-as-a-Second-Language Certification, Westminster Kingsway College, London, 2017
Languages
- English, Full Professional Proficiency
- Spanish, Professional Proficiency
- Italian, Native/Bilingual
Timeline
Restaurant Manager
Novikov
07.2024 - Current
Restaurant Manager
Global Dining Inc.
03.2022 - 11.2022
Treasurer
Lindbergh Hotels & Resorts
06.2021 - 01.2022
General Manager Assistant
Hotel Excelsior (5-Star Luxury)
10.2020 - 06.2021
Waiter
Soho House
11.2019 - 04.2020
Diploma - Hospitality Management
S. Marta School of Hotel Management
Certification - English-as-a-Second-Language
Westminster Kingsway College
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