Giuliano Varrasso
London,ON
Summary
Innovative and goal oriented professional committed to providing consistent quality of work. Dedicated results-oriented team player skilled at organization, planning and execution. Results driven through attention to detail, a positive attitude, a strong work ethic and achieving results.
Overview
7
7
years of professional experience
Work History
Merchandiser
PepsiCo
11.2023 - Current
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring and stock replenishment for optimal product availability.
- Collaborated with store management to discuss promotional plans and execute timely merchandise resets.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Order Selector
Mike and Mike Organics
11.2022 - 04.2023
- Worked both alone and with colleagues to accurately select, organize, and ship orders daily
- Assisted in maintaining accurate inventory counts through regular cycle counting processes and reporting discrepancies when necessary.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Reduced delivery delays by promptly assembling customer orders in a timely manner.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
Key Holder / Retail Sales Associate
The Beer Store
09.2021 - 09.2022
- Responsible for store opening and closing procedures
- Sorted and recorded of customer returns
- Supported coworkers by coaching and assisting with customer needs
- Handled cash and credit transactions
- Helped maintain clean, orderly work environment
- Operated an electric powered pallet jack to safely stock store inventory.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
Warehouse Associate
Emblem Logistics
05.2020 - 08.2020
- Palletized cartons according to stacking plans to build customer ready floor displayers
- Loaded and unloaded materials to distribute across worksite
- Operated hand trucks and wheeled skids to safely transport materials from one destination to another
- Organized work areas to reduce errors and support efficiencies.
- Assisted in reducing product damage by properly handling and storing materials.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Key Holder / Shift Lead
Firehouse Subs
04.2017 - 08.2019
- Managed operations during shift with total awareness of activities of employees and customers
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Responsible for store opening and closing procedures
- Delegated tasks, communicated expectations and directed workflows to improve performance
- Motivated team to deliver quality service with promoting energetic and collaborative environment
- Communicated with customers to build personable rapport and resolve issues
- Stocked, sanitized and restocked workstations
- Operated cash register to receive payment from customer in cash & credit forms
- Assisted new team members with responsibilities through effective training, on-going mentoring, and hands-on support.
Education
Advanced Diploma - Game Design
Fanshawe College of Applied Arts And Technology
London, ON04.2026
Honours Bachelor of Fine and Applied Arts in Game Design and Development -
Wilfrid Laurier University
Brantford, ON05.2022
High School Diploma -
Emily Carr Secondary School
Vaughan, ON06.2018
Skills
- Customer service
- Product knowledge
- Prioritization
- Relationship building
- Team building and motivation
- Research
- Creative and critical thinking
- Collaboration
- Multitasking
- Customer relations
- Organization
- Analytical thinking
- Delegation and supervision
- Teamwork and leadership
- Shift Management
- POS
- Forklift (Less than 1 year)
- Quality assurance
- Cash Handling
- Shipping & receiving (2 years)
- Order Picker
- Warehouse Experience
- Load & Unload
Languages
English
Native or Bilingual
Timeline
Merchandiser
PepsiCo
11.2023 - Current
Order Selector
Mike and Mike Organics
11.2022 - 04.2023
Key Holder / Retail Sales Associate
The Beer Store
09.2021 - 09.2022
Warehouse Associate
Emblem Logistics
05.2020 - 08.2020
Key Holder / Shift Lead
Firehouse Subs
04.2017 - 08.2019
Advanced Diploma - Game Design
Fanshawe College of Applied Arts And Technology
Honours Bachelor of Fine and Applied Arts in Game Design and Development -
Wilfrid Laurier University
High School Diploma -
Emily Carr Secondary School
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