Giuliana Sudano-Howell
Martinez
Summary
Safety-focused professional with expertise in customer service and team management. Specializes in safety communication and problem-solving to enhance patron experiences. Experienced Lifeguard and Assistant Manager with strong first aid and emergency response skills, committed to maintaining safety and fostering positive environments.
Overview
4
4
years of professional experience
Work History
Lifeguard/ assistant manager
Rankin aquatics center
Martinez
07.2022 - Current
- Responded promptly to emergencies and performed first aid.
- Communicated safety guidelines and addressed patron inquiries to enhance overall safety awareness.
- Collaborated with team members to ensure a clean and safe environment for all patrons.
- Maintained pool cleanliness through brushing, vacuuming, and surface cleaning to promote a safe swimming experience.
- Evaluated staff performance and provided constructive feedback for improvement.
Party Host/Hotel Front Desk Clerk
rockin jump
Concord
10.2024 - 05.2026
- Greeted guests and shared detailed party information to enhance their experience.
- Assisted guests with inquiries, delivering exceptional customer service that enhanced event experiences.
- Delivered food and beverages promptly to elevate guest satisfaction during events.
- Handled payments made by customers for services rendered during parties.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
Babysitter
Families In The Community
Martinez
03.2022 - 05.2026
- Supervised children during playtime, ensuring safety and engagement.
- Updated parents on daily activities and children's progress, fostering trust and collaboration.
- Coordinated care schedules for multiple families, ensuring timely and reliable support.
- Applied behavioral management strategies to address challenges, promoting a positive environment for children.
- Maintained a clean and safe environment for children's play and learning.
Floor Lead
Build A Bear Workshop Inc
Concord
11.2025 - 01.2026
- Supervised daily operations to enhance workflow and foster team collaboration.
- Monitored customer service interactions to uncover sales opportunities in every transaction.
- Assisted customers with product selection and provided exceptional service experiences
- Managed inventory levels and organized stock to facilitate efficient access and attractive display.
Education
High School Diploma -
Alhambra Senior High School
Martinez, CA06-2025
Skills
- Water rescue techniques
- First aid
- Emergency response
- Swimming instruction
- Pool maintenance
- Safety communication
- Customer service
- Team management
- Staff evaluation
- Problem solving
- Time management
- Adaptability
Timeline
Floor Lead
Build A Bear Workshop Inc
11.2025 - 01.2026
Party Host/Hotel Front Desk Clerk
rockin jump
10.2024 - 05.2026
Lifeguard/ assistant manager
Rankin aquatics center
07.2022 - Current
Babysitter
Families In The Community
03.2022 - 05.2026
High School Diploma -
Alhambra Senior High School