Giulia Artuso
Toronto,ON
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in verbal and written communication, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Alta Nissan Woodbridge
05.2024 - Current
- Efficiently managed vehicle stocking and tracking, using CDK and 180 software to log incoming and outgoing cars
- Maintained and updated sales logs in Excel, creating detailed buff sheets with service, parts, and sales receipts for streamlined record-keeping
- Provided excellent customer service by answering phone inquiries, handling customer checkouts, and assisting with service car returns
- Cultivated positive customer relationships through direct interaction, offering assistance with vehicle-related questions and concerns
- Managed the nightly cash reconciliation, ensuring all till balances were accurate and secure
- Maintained a comprehensive key tracking system to ensure all vehicles were accounted for and securely stored
Seasonal Sales Associate & Cashier
La Vie En Rose Colossus
04.2023 - 12.2023
- Provided attentive customer service, assisting shoppers with product selection, fitting, and purchase transactions
- Operated cash registers and processed transactions accurately and efficiently, maintaining compliance with company policies and procedures
- Adapted quickly to changing demands during peak seasons, demonstrating resilience and flexibility in a dynamic retail environment
Server & Maintenance Crew
Philthy Philly's Restaurant
06.2018 - 02.2020
- Provided exceptional customer service as a server, attending to guests' needs and ensuring a positive dining experience
- Maintained cleanliness and sanitation standards in the restaurant, including dining areas, restrooms, and kitchen facilities
- Exhibited versatility by assisting in various tasks, including food preparation, dishwashing, and inventory management, contributing to efficient operations
Event Organizer & Volunteer
Woodbridge Cruisers
04.2018 - 08.2018
- Played a pivotal role in coordinating a charity event supporting Sick Kids and Million Dollar Smiles, involving logistics management, volunteer coordination, and participant engagement
- Contributed to the planning and execution of fundraising activities, resulting in a successful and impactful event
- Demonstrated strong teamwork and organizational skills in a fast-paced environment, ensuring smooth operations and participant satisfaction
Education
Bachelor Degree - Criminology
Toronto Metropolitan University
Toronto, ON03.2025
Graduated with Honors -
Holy Cross Catholic Academy
Vaughan, ON06.2022
Skills
- Public speaking
- Time-Management
- Multi-line telephone skills
- Organizational skills
- Microsoft Excel
- Microsoft Word
- HTML and JavaScript
- Web analytics
- Data analysis
- Customer service
- Scheduling appointments
Certification
- Standard First Aid & CPR
Timeline
Receptionist
Alta Nissan Woodbridge
05.2024 - Current
Seasonal Sales Associate & Cashier
La Vie En Rose Colossus
04.2023 - 12.2023
Server & Maintenance Crew
Philthy Philly's Restaurant
06.2018 - 02.2020
Event Organizer & Volunteer
Woodbridge Cruisers
04.2018 - 08.2018
Bachelor Degree - Criminology
Toronto Metropolitan University
Graduated with Honors -
Holy Cross Catholic Academy
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