Giulia Accetti
Vancouver,BC
Summary
Highly-motivated employee with desire to take on new challenges. Proven ability to create optimal testing environments, while ensuring strict compliance with protocols. Strong leadership skills demonstrated through successful team management to achieve program objectives. Committed to professional growth and adept at mastering new skills quickly. with extensive experience in education and management. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Test Administrator (Psychological Assessment)
Calian
12.2024 - Current
- Managed testing processes for small to medium-sized groups, ensuring thorough oversight.
- Prepared and verified accuracy of testing materials for various assessments.
- Provided clear instructions to candidates, boosting their understanding during tests.
- Monitored test sessions to uphold compliance with protocols and secure environments.
- Reported observations and discrepancies promptly to management for resolution.
- Compiled reports summarizing test results for management review.
- Instructed candidates on proper exam completion techniques, enhancing performance outcomes.
- Tracked inventory levels of testing supplies and equipment needed for upcoming exams.
- Collected completed answer sheets from each test taker at the end of their exams.
- Monitored the testing environment to ensure fairness and accuracy of tests.
Psychology Teacher's Assistant/Marker
Langara College
Vancouver, British Columbia
01.2024 - 05.2025
- Facilitated discussions on psychological theories and their real-world applications.
- Reviewed and graded all papers, research projects, and group assignments.
- Provided guidance to students needing support with course material for academic success.
- Assessed student performance using diverse evaluation methods, delivering constructive feedback.
- Coordinated extracurricular activities to deepen understanding of psychological principles.
- Attended lectures as a role model to inspire positive learning attitudes in students.
Peer Tutor for first year Psychology students
Langara College
09.2023 - 05.2024
- Assisted students in preparing for exams by creating practice quizzes and study materials.
- Facilitated peer discussions to enhance critical thinking and engagement with course material.
- Lead weekly study sessions for the assigned students.
- Assist students in achieving a better understanding of subject material.
- Establish and maintain rapport with the assigned students.
- Provided academic support to peers by clarifying complex concepts and enhancing understanding.
- Led group study sessions to facilitate collaborative learning and knowledge sharing.
Customer Service Representative
Carousel Cleaners
02.2023 - 11.2023
- Maintained organized records of customer accounts to facilitate smooth service delivery.
- Assisted in resolving complex customer complaints by employing active listening and problem-solving skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted quality checks on products before dispatch to guarantee customer satisfaction.
- Handled customer order processing, ensuring accuracy and efficiency in all transactions.
Kitchen-leader role
Hapag Ihaw Ihaw and others
05.2016 - 12.2021
- Conducted regular health and safety inspections to ensure compliance with food safety regulations.
- Trained new kitchen staff on cooking techniques and safety protocols, promoting a culture of advancement.
- Resolved customer complaints swiftly to maintain positive dining experiences and foster loyalty.
- Implemented cost-saving measures in food preparation and inventory management without sacrificing quality.
- Encouraged collaboration during peak service hours, enhancing kitchen morale and efficiency.
- Oversaw food production for adherence to quality and consistency standards.
- Inspected deliveries of fresh ingredients for quality assurance and ordered supplies within budget.
FOH & BOH in hospitality industry
Boston Pizza & Sunset Grill
Italy & Canada
04.2007 - 12.2017
- Provided attentive service to customers, ensuring satisfaction.
Executed dishwashing responsibilities to support kitchen operations.
Prepared morning setup to facilitate smooth restaurant opening.
Education
Associate of Arts Degree - Psychology
Langara College
Vancouver, British Columbia04.2024
Mental Health Ambassador Certificate - Foundational Training
Langara College
Vancouver, British Columbia01-2023
Food Safe Level 1 & 2 -
Advance Continuing Education
Vancouver, BCFirst AID and CPR level C -
St Mark James Training Center
Vancouver, BCScuba Diving Master -
Diving Center Putzu Idu
ItalySkills
- Critical thinking and problem-solving
- Analytical skills
- Assertiveness and self-reflection
- Dependability and reliability
- Audience engagement and rapport building
- Effective communication
- Observational skills
- t administration protocols-
- Educational support techniques
- Team leadership-
- Client relationship management
Languages
- English, Excellent
- Italian, Excellent
Volunteer Experience
- Note-taker for my fellow students registered with Accessibility Services.
- Mentor in the Mentor-Mentee program at Langara College.
- I offer my time as a Student Representative for various events at my college.
Accomplishments
Connecting Mind Conference - Psychology Project Presentation, 05/01/23
Timeline
Test Administrator (Psychological Assessment)
Calian
12.2024 - Current
Psychology Teacher's Assistant/Marker
Langara College
01.2024 - 05.2025
Peer Tutor for first year Psychology students
Langara College
09.2023 - 05.2024
Customer Service Representative
Carousel Cleaners
02.2023 - 11.2023
Kitchen-leader role
Hapag Ihaw Ihaw and others
05.2016 - 12.2021
FOH & BOH in hospitality industry
Boston Pizza & Sunset Grill
04.2007 - 12.2017
Associate of Arts Degree - Psychology
Langara College
Mental Health Ambassador Certificate - Foundational Training
Langara College
Food Safe Level 1 & 2 -
Advance Continuing Education
First AID and CPR level C -
St Mark James Training Center
Scuba Diving Master -
Diving Center Putzu Idu