Open To Work
Gitasree Bhowmik
Calgary,AB
Summary
Dynamic professional with extensive experience in financial data management and customer service, notably at Dhaka Express Restaurant. Proficient in Xero and QuickBooks, demonstrating strong attention to detail and effective team collaboration. Successfully enhanced operational efficiency and customer satisfaction through strategic problem-solving and proactive service improvements.
Overview
11
11
years of professional experience
Work History
Volunteer
Confederation Inn
Saskatoon, Canada
06.2025 - 09.2025
- Ensured accuracy and compliance in financial record data entry for accounts payable and receivable.
- Executed bank reconciliations, identifying and resolving discrepancies in statements and credit card transactions.
- Collaborated with suppliers to reconcile accounts payable, effectively addressing arising issues.
- Contributed to preparation of financial statements and budget forecasts for informed planning.
Floor Associate
Home Depot
Calgary, Canada
04.2022 - 07.2022
- Facilitated customer product selection and navigation for optimal shopping experience.
- Ensured organized product displays and timely replenishment on sales floor.
- Assisted with inventory audits and managed seasonal transitions effectively.
Restaurant Manager
Dhaka Express Restaurant
Perth, Australia
10.2016 - 01.2018
- Oversaw daily restaurant operations, including opening, service, and closing procedures.
- Maintained organized sales floor and ensured timely replenishment of products.
- Ensured cleanliness, safety, and food-handling standards in dining area, kitchen, and storage.
- Coordinated with suppliers for prompt delivery of food, beverages, and supplies.
- Managed reservations, optimized table rotations, and organized special events.
- Enhanced guest experience through quick, friendly, and professional service.
- Monitored dining trends and online reviews to inform service improvements.
- Developed promotions and loyalty programs to boost customer engagement.
Customer Service Representative Intern
Carmudi
Dhaka, Bangladesh
01.2015 - 07.2015
- Managed inquiries through calls, emails, and live chat to ensure prompt responses.
- Assisted with billing inquiries, product information, and order processing tasks.
- Troubleshot service issues and collaborated with technical support for resolution.
- Processed returns efficiently while maintaining high levels of customer satisfaction.
Education
Certificate in Accounting -
Southern Alberta Institute of Technology (SAIT)
Calgary, AB08.2025
Bachelor of Business Administration (BBA) - Major in Marketing & International Business
North South University
Dhaka, Bangladesh04.2015
Skills
- Xero and QuickBooks proficiency
- Microsoft Office applications
- Microsoft Teams
- Data entry and reconciliation
- Attention to detail
- Team collaboration
- Time management
- Confidentiality practices
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$40000/yr - $200000/yrTimeline
Volunteer
Confederation Inn
06.2025 - 09.2025
Floor Associate
Home Depot
04.2022 - 07.2022
Restaurant Manager
Dhaka Express Restaurant
10.2016 - 01.2018
Customer Service Representative Intern
Carmudi
01.2015 - 07.2015
Certificate in Accounting -
Southern Alberta Institute of Technology (SAIT)
Bachelor of Business Administration (BBA) - Major in Marketing & International Business
North South University