GITANJALI SAGAR
Surrey,BC
Summary
Enthusiastic and dedicated individual with a strong passion for the hospitality industry, seeking to leverage leadership skills and a commitment to exceptional service as a Supervisor within the Premium Hospitality department for the Vancouver Canucks. Eager to contribute to a high-performing team and enhance the fan experience at Rogers Arena.
Overview
2
2
years of professional experience
Work History
Grocery Team Member
Nature's Fare Market
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional customer service, answering questions and helping customers locate items.
In Seat Runner
Canucks Sports and Entertainment
10.2023 - Current
- Resolved customer complaints or concerns promptly, demonstrating dedication to exceptional service standards.
- Upheld strict hygiene standards by regularly sanitizing hands, workstations, and utensils throughout shifts as per health regulations guidelines.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adhered to safety guidelines when carrying trays of food and beverages, preventing accidents and potential injuries.
Sales Associate
Suraj Fashion and Gifts
07.2023 - 03.2024
- Organized merchandise displays to promote higher levels of customer engagement.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained up-to-date knowledge of store policies regarding payments, returns etc.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Order Desk Clerk
Yen Brothers Food Service
03.2023 - 06.2023
- Exhibited strong communication skills for effectively interacting with customers.
- Maintained a high level of customer service, responding promptly to inquiries and requests.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
Post Baccalaureate Diploma - Human Resources Management
KWANTLEN POLYTECHNIC UNIVERSITY
Surrey, BC08.2024
Master of Arts - Fine Arts
PANJAB UNIVERSITY
Chandigarh 06-2021
Skills
- Excellent Communication
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving and Decision-Making
- Multitasking
- Interpersonal Skills
- Leadership
- Skilled in MS Office
Languages
English
Hindi
Additional Information
Availability
Flexible to work weeknights, weekends, and holidays as required for events.
Certification
Serving it Right
Timeline
Grocery Team Member
Nature's Fare Market
03.2024 - Current
In Seat Runner
Canucks Sports and Entertainment
10.2023 - Current
Sales Associate
Suraj Fashion and Gifts
07.2023 - 03.2024
Order Desk Clerk
Yen Brothers Food Service
03.2023 - 06.2023
Post Baccalaureate Diploma - Human Resources Management
KWANTLEN POLYTECHNIC UNIVERSITY
Master of Arts - Fine Arts
PANJAB UNIVERSITY
Similar Profiles
RAPHAEL CHISHALARAPHAEL CHISHALA
Shipping and Receiver-Grocery Team Member at Nature's Fare MarketsShipping and Receiver-Grocery Team Member at Nature's Fare Markets
Isabelle WhittonIsabelle Whitton
Sales Associate at Nature's Pick MarketSales Associate at Nature's Pick Market
Marissa ManuelMarissa Manuel
Packaging Technician at Nature's MarketPackaging Technician at Nature's Market