Gita Shirani
Richmond Hill,ON
Overview
1
1
year of professional experience
Work History
Sales Associate
The North Face Inc.
04.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Baskin Robins
08.2022 - 11.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Customer Service Representative
Fresh Station
12.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Business
Khorasgan University
Isfahan, Iran01.2003
High School Diploma -
Mahbobe Danesh
Isfahan, Iran04.1998
Skills
- Cash Handling Accuracy
- Microsoft Excel
- problem-solving
- Sales Training
- Customer Service
- Time Management
- Administrative Support
- Multi-tasking
Languages
English
Farsi
Timeline
Server
Baskin Robins
08.2022 - 11.2022
Sales Associate
The North Face Inc.
04.2022 - 01.2023
Customer Service Representative
Fresh Station
12.2021 - 02.2022
Bachelor of Arts - Business
Khorasgan University
High School Diploma -
Mahbobe Danesh