Gisselle Willimus

Streamlined processing of vendor invoices and customer payments with high accuracy.
Managed detailed financial records for accounts payable alongside receivable accounts.
Reconciled statements to confirm proper payment and billing practices across vendors.
Engaged with vendors and customers to address inquiries and resolve discrepancies.
Compiled monthly financial reports while aiding in budget management efforts.
Employed accounting software for effective recording, storage, and analysis of data.
Upheld compliance with company policies during all financial transactions.
Facilitated daily deposits, ensuring accurate posting of cheques and e-transfers.

• Processed a high volume of invoices daily utilizing accounts payable software for accurate record keeping.
• Maintained organized records of all payments, including disbursements, invoices and expenses.
• Resolved payment discrepancies by communicating with vendors.
• Paid vendors with company funds by confirming accurate checks and scheduling payments.
• Oversaw multiple vendor accounts while following company procedures and policies.
• Utilized problem solving skills to identify and troubleshoot issues related to accounts payable activities.
• Performed data entry work and double-checked to quickly correct errors.
• Reviewed, coded and entered invoices into accounting system accurately and efficiently.
• Analyzed and reconciled vendor statements to ensure accuracy in payment processing.
• Developed strong working relationships with vendors to resolve discrepancies and improve efficiency.
• Generated checks from bank account for approved invoices according to predetermined schedules.
• Reviewed, coded and processed vendor invoices for record maintenance.
• Reconciled monthly credit card statements against budget allocations.
• Prepared and processed accounts payable reports and vendor check runs.
• Operated computers programmed with accounting software to record, store, and analyzed information.

• Maintained detailed records of all financial transactions including journal entries and account reconciliations.
• Performed reconciliations between bank accounts and internal ledgers.
• Posted journal entries by compiling and analyzing account information.
• Reviewed general ledger accounts for accuracy and completeness of information.
• Developed monthly closing procedures to ensure timely completion of month-end close activities.
• Created and prepared adjusting journal entries.
• Reviewed accounts for discrepancies to properly reconcile differences.

• Provided leadership and motivation to team members to increase productivity and efficiency within the store.
• Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
• Interviewed and hired prospective employees according to team needs.
• Solved problems and resolved conflicts for team members and customers.
• Oversaw day-to-day store operations to foster efficient and profitable operations.
• Mentored new employees on store policies and procedures while providing guidance and support in their roles.
• Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
• Created weekly work schedules to meet staffing needs while controlling labor costs.
• Addressed employee issues, performed corrective actions, and terminated employment when necessary.
• Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
• Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
• Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
• Developed and executed marketing plans to promote store products and services.
• Handled customer complaints professionally and resolved issues promptly.
• Analyzed financial data to identify areas of improvement.
• Set and implemented strategic goals and initiatives to align company with mission, values, and vision.

• Demonstrated ability to manage a team of employees and ensure successful shift operations.
• Managed store closing and opening procedures to ensure safety and security.
• Assisted customers with inquiries, orders and complaints in a timely manner.
• Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
• Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
• Managed inventory levels and minimized loss, following company systems and guidelines.
• Prepared complete and accurate log turnover to relieving shift supervisor.
• Maintained adequate shift staffing levels to meet projected sales or expected customer levels.
• Enforced safety and sanitation regulations.

• Maintained an organized store environment by stocking shelves and setting displays.
• Demonstrated creative problem solving skills when faced with challenging situations.
• Provided excellent customer service through courteous interactions and follow-up communications.
• Proficiently operated cash register, processed payments, and balanced daily transactions.

• Operated cash registers and handled cash and card transactions.
• Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
• Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
• Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
• Maintained clean and healthy environment by following proper safety and sanitation regulations.
• Provided exceptional customer service by anticipating customer needs before they arise.
• Delivered high-quality customer service to promote company's culture, values, and mission.

• Raised money by recruiting sponsors to help fund the expenses incurred out on tour.
• Displayed superior organizational skills in booking transportation, accommodation and travel plans throughout North America.
• Worked with sports trainer and sports Psychologist to improve my game on a regular basis.
• Tried to qualify for the LPGA Tour and missed by a few shots.
• Played on the Bank of Montreal Women's Tour in Canada for a year following the Futures Tour.