Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gissela Bueno

Lakewood

Summary

Compassionate Medical Assistant with extensive experience at Illumination Foundation, specializing in patient care and medical record management. Demonstrated success in improving patient satisfaction through effective communication and strict adherence to HIPAA compliance. Proficient in vital sign measurement and dedicated to addressing diverse patient needs, including dementia and autism care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Caregiver

Senior Helpers National
Cypress
09.2024 - Current
  • Coordinated and prepared balanced meals and snacks for clients, providing help with eating whenever necessary.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Maintained detailed records of services performed on clients.
  • Contributed to case reviews of client status and progress.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Recorded client status progress and challenges in logbooks and reports.
  • Provided emotional support to clients during difficult times.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Supported bathing, dressing and personal care needs.
  • Built strong and trusting rapport with clients and loved ones.

Medical Assistant

Illumination Foundation
Whittier
10.2023 - 08.2024
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Collected samples from patients for laboratory testing purposes.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Administered medications under physician's supervision.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Contacted medical facilities to schedule patients for admission.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Documented notes during patient visits.
  • Incorporated outside records into charts and EHR.
  • Maintained strict adherence to HIPAA standards for safeguarding confidential patient information consistently.
  • Assisted back office patient processes to reduce office wait times.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Guided patients on medications, procedures, and physician directives.
  • Administered basic laboratory tests including urinalysis and blood glucose evaluations under oversight of physician or registered nurse.

Medical Assistant

Patient Preferred Dermatology
Los Alamitos
10.2021 - 12.2022
  • Scheduled appointments for patients via phone and in person.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Supported administrative staff by processing payments.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Administered injections, medications and treatments as directed by the physician.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Took notes during patient visits to document in electronic health records system.
  • Maintained accurate records of patient encounters in the EMR system.
  • Ensured strict compliance with HIPAA regulations for safeguarding confidential patient information at all times

Coordinator

Charles E. Thomas
Gardena
05.2019 - 01.2021
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Monitored project progress and provided updates to stakeholders.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.
  • Delegated duties to employees based on skillset.

Education

Associate of Science - Biological Sciences

Long Beach City College
Long Beach, CA
06-2025

Medical Assistant -

American Career College
CA
09-2021

High School Diploma -

Millikan High School
Long Beach, CA

Skills

  • Patient care
  • Medical record management
  • Vital sign measurement
  • HIPAA compliance
  • Inventory management
  • Communication skills
  • Dementia care
  • Spanish fluency
  • ADL assistance
  • Autism support
  • Medication coordination
  • Behavioral management
  • Reliability and punctuality
  • Vital signs monitoring
  • First aid and CPR

Languages

Spanish
Full Professional

Certification

CPR certified

BLS certified

Medical Assistant

Timeline

Caregiver

Senior Helpers National
09.2024 - Current

Medical Assistant

Illumination Foundation
10.2023 - 08.2024

Medical Assistant

Patient Preferred Dermatology
10.2021 - 12.2022

Coordinator

Charles E. Thomas
05.2019 - 01.2021

Associate of Science - Biological Sciences

Long Beach City College

Medical Assistant -

American Career College

High School Diploma -

Millikan High School
Gissela Bueno