Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Giselle Rodriguez Solorzano

Newmarket,ON

Summary

Devoted Groomer Assistant with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.

Overview

6
6
years of professional experience

Work History

Groomer's Assistant

Paws In The Bath
Newmarket, ON
08.2023 - Current
  • Assisted Groomers with bathing and drying dogs of various breeds and sizes.
  • Provided customer service to pet owners, answering questions about grooming services.
  • Organized the grooming area, ensuring that it was clean, sanitary and well-stocked with supplies.
  • Greeted customers warmly when they arrived for appointments.

Customer Service Representative

Bill Gosling
Newmarket, ON
08.2021 - 05.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Server

East Side Mario
East Gwillimbury, ON
02.2018 - 07.2019
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

Sacred Heart Catholic High School
Newmarket, ON
01-2017

Skills

  • Nail Trimming
  • Teeth Cleaning
  • Appointment Scheduling
  • Ear Care
  • Teamwork And Collaboration
  • Cleaning And Sanitizing
  • Problem-Solving
  • Effective Communication
  • Animal Care

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Groomer's Assistant

Paws In The Bath
08.2023 - Current

Customer Service Representative

Bill Gosling
08.2021 - 05.2023

Server

East Side Mario
02.2018 - 07.2019

High School Diploma -

Sacred Heart Catholic High School

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Giselle Rodriguez Solorzano