Giselle Martinez
Brawley
Summary
.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Food Service Assistant
El Centro Elementary School District
09.2021 - Current
- Ensure compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Collaborate with school staff and administrators to accommodate special dietary needs of students.
- Reduce food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
- Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
Cashier
Donut Avenue
12.2020 - 09.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Coordinated with kitchen staff to ensure accurate order fulfillment for takeout customers.
- Addressed and resolved customer complaints, turning potential negative experiences into positive ones.
- Provided training to new hires on register operations, improving team efficiency.
Education
Associate of Arts - Elementary Education
Imperial Valley College
Imperial, CA06-2025
Skills
- Order taking
- Safe food handling
- POS system operation
- Excellent customer service
- Register operation
- Strong work ethic
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Assistant
El Centro Elementary School District
09.2021 - Current
Cashier
Donut Avenue
12.2020 - 09.2021
Associate of Arts - Elementary Education
Imperial Valley College
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