Giselle Palacios
San Jose
Summary
Efficient professional with experience and proven knowledge of team building, branding, and new business development. Aiming to leverage my abilities to successfully support the company and aid my personal development.
Overview
6
6
years of professional experience
Work History
Paint Associate
Home Depot
05.2024 - Current
- Monitored employee performance to maintain quality and compliance with job standards.
- Informed customers of in-store promotions and events for paint department.
- Streamlined inventory management by maintaining accurate records of paint supplies and conducting regular stock checks.
- Suggested add-ons and additional item upselling to improve customer projects while increasing company profits.
Visual Merchandiser
IKEA
02.2024 - Current
- Worked with store managers and leaders to implement new displays, promotions and store layout changes.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Interim Graphic Communication Co-worker
IKEA
11.2022 - Current
- Created, produced, and installed graphic communication throughout the store to protect and maintain our brand identity
- Utilized customer and co-worker feedback to improve working methods and store communication
- Worked with the commercial team to support the business
Sales Associate
IKEA
07.2021 - 11.2022
Customer Service Associate
IKEA
02.2021 - 07.2021
Behavioral Health Technician
Kadiant
01.2020 - 11.2020
- Maintained accurate documentation of client progress, assessments, treatment plans, and other related records
- Implemented evidence-based practices such as Cognitive Behavioral Therapy when working with clients
- Charted patient observations by following prescribed procedures and standards
Barista
Jamba Juice
09.2018 - 05.2020
- Operated cash registers and handled cash and card transactions
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Adhered to all health codes while preparing specialty beverages according to company specifications
Education
Sociology -
California State University-East Bay
Hayward, CA05.2020
High School Diploma -
Aspire Langston Hughes Academy
Stockton, CA07.2018
General Education -
Delta College
Stockton, CA01.2018
General Education -
MiraCosta College
07.2017
Skills
- Teamwork and Collaboration
- Decision Making
- Cross-functional Coordination
- Computer Literacy
- Creativity and Innovation
- Attention to Detail
Timeline
Paint Associate
Home Depot
05.2024 - Current
Visual Merchandiser
IKEA
02.2024 - Current
Interim Graphic Communication Co-worker
IKEA
11.2022 - Current
Sales Associate
IKEA
07.2021 - 11.2022
Customer Service Associate
IKEA
02.2021 - 07.2021
Behavioral Health Technician
Kadiant
01.2020 - 11.2020
Barista
Jamba Juice
09.2018 - 05.2020
High School Diploma -
Aspire Langston Hughes Academy
General Education -
MiraCosta College
Sociology -
California State University-East Bay
General Education -
Delta College
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