Giselle Montejano Sierra
Shafter
Summary
Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Barista
Starbucks
Shafter
09.2025 - Current
- Crafted high-quality beverages according to customer specifications and company standards.
- Provided exceptional customer service by engaging with customers and fulfilling their orders.
- Collaborated with team members to ensure smooth flow of service during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Handled cash transactions accurately while following company cash handling procedures.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Sales Associate
Total Wireless
Delano
08.2025 - 09.2025
- Assisted customers in selecting mobile devices and plans.
- Processed sales transactions accurately and efficiently.
- Maintained store appearance and organized product displays.
- Conducted inventory checks to ensure stock availability.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Babysitter
Sierra Family
01.2018 - 01.2020
- Responsible for the children's needs and care.
- Prepare food, cook for the children, maintain the household clean and smell fresh.
- Discipline children in a correct manner if necessary.
- Pay attention to the children's behavior.
Education
High School Diploma -
Shafter High School
Shafter, CA 08.2021 - 05.2025
Business, Banking, and Finance
Career Technical Education Center
Shafter, CA 08.2024 - 05.2025
Skills
- Good Communication Skills
- Very strong eye contact
- Strong willed
- Efficient
- Fast learning
- Product knowledge
- Multitasking
- Working under pressure
- Team collaboration
- Leadership
- Responsibly
- Fluent in spanish
Timeline
Barista
Starbucks
09.2025 - Current
Sales Associate
Total Wireless
08.2025 - 09.2025
Business, Banking, and Finance
Career Technical Education Center
08.2024 - 05.2025
High School Diploma -
Shafter High School
08.2021 - 05.2025
Babysitter
Sierra Family
01.2018 - 01.2020