Giselle Martinez
Los Angeles
Summary
Organized administrative professional with expertise in Microsoft Excel, customer service, and report preparation. Skilled in optimizing electronic filing systems and enhancing office management support. Strong background in data entry and document organization, contributing to efficient operations and effective team communication.
Overview
3
3
years of professional experience
Work History
Administrative Student Assistant
Center on Disabilities, CSUN
Northridge
12.2022 - Current
- Prepared reports and presentations for departmental meetings, ensuring clarity and professionalism.
- Organized and maintained electronic filing systems for important documents.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Monitored office supplies inventory and ordered items to ensure uninterrupted daily operations.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Bachelor of Science - Political Science
California State University, Northridge
Northridge, CA05-2026
Skills
- Data management
- Microsoft Excel
- Report preparation
- Document preparation
- File management
- Office management
- Research analysis
- Client communication
- Digital communication
- Meeting participation
- Active listening
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Student Assistant
Center on Disabilities, CSUN
12.2022 - Current
Bachelor of Science - Political Science
California State University, Northridge