Summary
Work History
Education
Skills
Leadership Experience
Timeline
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Giselle Martinez

Fontana

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Sales Associate

Swap Meet
02.2024 - Current
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Hot Topic
12.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Still Attending - Math & Science

Riverside City College
Riverside, CA
06.2025

High School Diploma -

Henry J. Kaiser High School
Fontana, CA
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal-Oriented
  • Listening Skills

Leadership Experience


Henry J. Kaiser - ASB Government Fontana, CA

Class treasurer  August 2021 – May 2022

  • Planned and facilitated various campus events, engaging students in activities that strengthened their connection to the school
  • Led all marketing and advertising efforts which increased event attendance by 10% - 20%

Henry J. Kaiser – ASB Government Fontana, CA

Class Secretary August 2020 – May 2021

  • Planned free and diverse business networking events on campus or at local areas around the city to give students a way to connect with local business leaders
  • Oversaw $1,000 budget which helped to bring engaging business speakers and helped to host engaging activities for all attendees

Timeline

Sales Associate

Swap Meet
02.2024 - Current

Sales Associate

Hot Topic
12.2023 - 01.2024

Still Attending - Math & Science

Riverside City College

High School Diploma -

Henry J. Kaiser High School

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Giselle Martinez