Giselle George
South Hill,Anguilla
Summary
Adept at elevating home environments, I leveraged exceptional cleaning and ironing proficiency at Ricky C Kyle and Malliouhana, An Auberge Resort, to enhance guest satisfaction and maintain high standards of cleanliness. Demonstrating teamwork and a customer service focus, I significantly improved efficiency and quality, mastering both hard (laundry expertise) and soft (excellent oral communication) skills.
Overview
17
17
years of professional experience
Work History
Private Housekeeper
Ricky C Kyle.
10.2020 - 01.2024
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
Laundry Attendant
Malliouhana, An Auberge Resort
West End,Anguilla BWI
02.2018 - 08.2019
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Used irons and iron boards to press clothing, folding and organizing garments.
Security Officer
Anguilla Air & Sea Ports Aurthority ( ASPA)
The Valley Anguilla
10.2006 - 01.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Education
Information And Communication Technology
Mountainview Academy
Saint Vincent And The Grenadines 06.1997
Skills
- Home maintenance
- Ironing Proficiency
- Guest Relations
- Carpet cleaning
- Laundry expertise
- Waste Management
- Exceptional cleaning
- Customer service-focused
- Teamwork
- Customer Service
- Excellent oral and written communication
- Physically strong
- Folding clean laundry
Languages
English
Full Professional
Timeline
Private Housekeeper
Ricky C Kyle.
10.2020 - 01.2024
Laundry Attendant
Malliouhana, An Auberge Resort
02.2018 - 08.2019
Security Officer
Anguilla Air & Sea Ports Aurthority ( ASPA)
10.2006 - 01.2018
Information And Communication Technology
Mountainview Academy