Giselle Cornejo
San Diego
Summary
Enhanced beverage preparation skills and customer service at Philz Coffee. Highly-motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and commitment to fostering a welcoming environment. Dedicated to ensuring the customer leaves satisfied with their level of care and has a beautifully crafted beverage to go along with it.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista, Team Lead
Philz Coffee
El Segundo and Del Mar
09.2021 - Current
- Team Lead as of JUNE 2023 to present.
- Monitored customer and team members' needs by delegating tasks and making real-time adjustments throughout the shift.
- Maintained product stock levels and organized bar layout to enhance operational efficiency during peak hours.
- Maintains a clean, efficient, and organized environment through washing and regular sanitization practices as well as stocking shelves with inventory.
- Secured cash registers and safe by accurately recording daily monetary deposits and reconciling receipts at end of shift.
- Carefully receives, finalizes, and stores merchandise of up to $10,000 in value.
- Identifies discrepancies in inventory by counting merchandise, reviewing, and reconciling invoices.
- Requests for credit from vendors by providing invoice numbers, order numbers, and other necessary information upon identifying discrepancies in merchandise.
Barista/Cashier
Starbucks Coffee Company
Torrance
05.2019 - 06.2021
- Swiftly operated the POS system including taking orders, handing out food delivery as well as swiftly handling payment for as many as 400 customers per shift in a DriveThru setting.
- Mastered recipes, customizations, and different sequencing processes for dozens of drink combinations.
- Fostered a welcoming work environment through effective communication with coworkers and supervisors, promoting teamwork and ensuring positive interactions with customers.
- Discussed Health and Safety protocols with supervisors to ensure compliance and enhance workplace safety.
- Stayed up-to-date with local, state, and federal regulations via training to better protect the health of the store team and its customers, before and during the COVID-19 Pandemic.
Education
AA-T - Psychology
San Diego City College, Mesa College
San Diego, CAEl Camino Community College
Torrance, CASkills
- Beverage preparation
- Inventory management
- Shift coordination
- Team leadership
- Conflict resolution
- Attention to detail
- Organized
- Proactive
- Friendly
Certification
ServSafe Food Handler® California Online Course & Assessment for San Diego County
Languages
Spanish
Native/ Bilingual
Timeline
Barista, Team Lead
Philz Coffee
09.2021 - Current
Barista/Cashier
Starbucks Coffee Company
05.2019 - 06.2021
AA-T - Psychology
San Diego City College, Mesa College
El Camino Community College