Giselle Carmona
Anaheim
Summary
Motivated and adaptable professional with a strong work ethic and a proven ability to thrive in new environments. Known for delivering excellent customer service and building positive relationships with colleagues and clients. Ready to contribute my dedication and flexibility to a new opportunity.
Overview
2
2
years of professional experience
Work History
Assistant Property Manager
MG Properties
Anaheim
08.2023 - 12.2024
- Supported community operations and leasing for multifamily residential properties.
- Prepared monthly financial reports for review by the property manager.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Conducted tours, prepared leasing documents, and ensured resident satisfaction.
- Assisted with rent collection, vendor management, and property inspections.
Assistant Property Manager
Quarterra
Anaheim, CA
08.2023 - 07.2024
- Oversaw leasing and resident services, ensuring high occupancy and renewals.
- Collaborated with vendors and maintenance staff to address community needs.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
Leasing Consultant & Assistant Manager
Apartment Management Consultants
Tustin
07.2022 - 08.2023
- Marketed available units, conducted property tours, and processed leasing paperwork.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Greeted potential tenants and provided information about the property.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Updated resident data into property management software system daily.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Developed relationships with prospective residents, increasing occupancy rates.
- Provided excellent customer service to residents and prospects alike.
Education
High School Diploma -
Anaheim High School
Anaheim, CA05-2018
Skills
- Financial reporting
- Record keeping
- Marketing strategies
- Attention to detail
- Data entry
- Cash management
- Efficient work methods
- Customer service
- Sales techniques
Languages
English
Spanish
Timeline
Assistant Property Manager
MG Properties
08.2023 - 12.2024
Assistant Property Manager
Quarterra
08.2023 - 07.2024
Leasing Consultant & Assistant Manager
Apartment Management Consultants
07.2022 - 08.2023
High School Diploma -
Anaheim High School