Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisella Trujillo Herrera

Mississauga,ON

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Cashier/Restaurant Hostess

Buffalo Wild Wings
05.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

General Cleaner

I & R Cleaning Services
03.2022 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Tidied lobby and reception areas to create professional and welcoming first impression for visitors.

Cashier

Bulk Barn
08.2021 - 03.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Set up front-end merchandise displays to attract customers and showcase store products.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory storage in clean and organized fashion.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Consistently lifted materials weighing as much as 100 pounds.

Cashier/Restaurant Hostess

Buffalo Wild Wings
08.2019 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Pearblssom Private School
06.2020

Skills

  • Verbal and Written Communication
  • Customer Needs Assessment
  • Credit and Cash Transactions
  • Cleaning and Sanitizing
  • POS Inventory System Operation
  • Order Taking
  • Staff Training
  • Online Orders Preparation
  • Hospitality and Accommodation
  • Restocking

Timeline

Cashier/Restaurant Hostess

Buffalo Wild Wings
05.2023 - 06.2023

General Cleaner

I & R Cleaning Services
03.2022 - Current

Cashier

Bulk Barn
08.2021 - 03.2022

Cashier/Restaurant Hostess

Buffalo Wild Wings
08.2019 - 06.2021

High School Diploma -

Pearblssom Private School

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Gisella Trujillo Herrera