Gisell Cepeda
Greater Sudbury,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.
Overview
7
7
years of professional experience
Work History
Kitchen Assistant
Barranquilla Plaza Hotel
05.2023 - 07.2023
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed recipes and chef instructions to prepare food correctly.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Assisted in setting up and breaking down kitchen stations.
- Removed trash and cleaned kitchen garbage containers.
Customer Service Representative
Majorel SAS
08.2021 - 07.2022
- Issuance and/or reception of calls to inform client, verify data, carry out surveys, request some data, etc.
- Control and monitoring of customer accounts.
- Reception of first level calls.
- To verify customer data in the database to avoid errors.
- To manage contracting or service incidents for their corrections.
- Answered constant flow of customer emails with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Salesperson and Cashier
Rosimar Store
01.2016 - 07.2021
- Control stock and keep inventory up to date.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Organize orders and deliveries if needed.
- Managed filing system, entered data and completed other clerical tasks.
- Performed daily facility checklists for cleaning floors, washrooms and collecting trash.
Education
Professional - Business And International Trade
Simón Bolívar University
Barranquilla, Col03.2021
Technician - Cuisine
Inca Center
Barranquilla, Col2021
High School Diploma -
Americano School
Barranquilla, Col12.2013
Skills
- Problem Resolution
- Appointment Scheduling
- Stock Management
- Customer Service and Engagement
- Flexible Schedule
- Attention to Detail
- Teamwork
- Cleaning and Organizing Abilities
- Data entry
- Kitchen Equipment Operation
- Product Restocking
- High-Volume Dining
- Daily Reporting
- Inventory Management
- Chef Assistance
- Kitchen Station Cleanliness
- Dishwasher Operation
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Kitchen Assistant
Barranquilla Plaza Hotel
05.2023 - 07.2023
Customer Service Representative
Majorel SAS
08.2021 - 07.2022
Salesperson and Cashier
Rosimar Store
01.2016 - 07.2021
Professional - Business And International Trade
Simón Bolívar University
Technician - Cuisine
Inca Center
High School Diploma -
Americano School
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